Labcorp

Check in went smoothly. Receptionist was cheerful and welcoming Waiting area clean. Conversation between workers in waiting area was kept professional Adequately staffed. Lab technician pleasant and painless. Improvement from visit 6 months ago.
Apr 7th, 2024

Feb 29th, 2024

The customer service is terrible. They ask you to pay for labs in advance, do not provide you with a receipt and quickly usher you in and out without answering any questions. The entire process Makes me question the competence of the team and labs. I would go somewhere else.
May 28th, 2023

Normally they are great here. The technician that helped me this time was one of the rudest staff members I have ever encountered. Not only did she bruise my arm (never has happened in 29 years of life), she left an important blood test out of the collection causing me to worry for days only to have to go back.
Apr 28th, 2023

I went to this location and it's located inside/by the North Entrance in the back by High School & Port Chicago. The staff was very warm & friendly even though they were slammed by unexpected influx of frustrated patients being sent from the other Concord LabCorp location because of construction. They were not given a heads up and they handled it the best they could by having them check in one by one and explained the wait times would be longer than usual. I have to give them kudos for stepping up and doing the best they could to get everyone in. I was fortunate to check in very early prior to the group showing up. I had a prescheduled ACTH test so I had to test at 8am, 9am & 9:30am. They gave me good instructions and went over the steps. I had to go back to my Endocrinologist office for an injection and come back. They took good care of me and watched the time closely.
Oct 16th, 2023