Western Dental & Orthodontics

xiaoxia liu _{on Google}

Jun 12th, 2023

Visited this place first time with 9:30 am appointment, arrived 9:32, and was told by the reception that the dentists were in the meeting and couldnt start seeing patients until 10 am. Then they called my insurance to verify the status, and told me they couldnt get the fax until 24-48 hours later. So I was wasting 1 hour there, still couldnt get service. I called my insurance after left the door, and the person in the phone said that was wrong, they can fax right away. I told my insurance that please dont bother, I would just switch my provider immediately. Not only me, my whole family are switching too.

Lovie Brown _{on Google}

Jun 9th, 2023

I would like to make a complaint

Jorge Vilanova _{on Google}

May 26th, 2023

Waste of time. A friend had a referral here and the employees didnt tell them to call their insurance first. Had to wait till the last second to know how the process works. Not sure how theyre trained or informed on how referrals from other western dentals work because I called multiple times.

Victor Zaccagnini _{on Google}

May 26th, 2023

DONT COME HERE, you are gonna wait AT LEAST 1 hour to be received after the appointment thats you scheduled. Awful organization. Never coming back here ever again.