Travis Credit Union

Horrible hours. Opens late for a bank.10 is to late. People need to go in before work. Apparently they dont have many adults that work full time as customers. They stoped replacing debit cards when lost or stolen. Its pretty much the only reason I came to this place. Patelco down the street and a lot nicer. *edit* they called me and left me a voice mail over giving them a bad review. What the hell is that?Why are you calling me? To talk about your hours? Ill be closing my bank account soon.
Oct 20th, 2023

Inside and outside ATMs are out of cash and the staff just keeps watching people walk up attempting to get cash knowing it's empty. No sign or notice. Just bad service.
Jul 18th, 2023

Went into the bank to get an Auto loan finalized. I did not have an appointment and was in a time crunch of course. Was in the area for my daughters soccer tournament and stopped in the branch in between games, our time was very limited. Was helped by Stephen W. and couldn't be happier. Told him my time restraints and he went above and beyond to make sure I was out of there in time. He did a 45 minute job in 20 minutes and we were able to get to the game on time. Top notch customer service. Thank you Stephen
Jan 20th, 2023

Both tellers at this location seemed bothered I came in and ruined their conversation time. No smile, no greeting, no nothing. Girl in the stripes , didnt have the decency to ask me how I'm doing, but definitely had an attitude to stare me down our entire interaction.Customer service during these hard times are much needed, and these 2 tellers offered 0.The only one who smiled was a Hispanic short lady who came from the back area, thank you for your pleasant smile.
Nov 3rd, 2022

Terrible . Can't make a payment . Have to wait hours to speak to someone . End up payo g 10$ "convenience fee" every month on my auto loan .
Oct 11th, 2022