United Health Centers - Clovis Shaw

The staff is nice but the company needs to get its ducks in a row. We are on our 4th appointment and now are getting a referral elsewhere from them (a kids place) and nothing has been done to his teeth; no cleaning, nothing.
Mar 27th, 2024

The front desk canceled my appointment because my insurance was inactive. Its been a process to renew my insurance and my insurance said they could back track expenses and cover but now I cant do anything done cause this office canceled all my appointments without asking me or letting me know. And I still got a reminder for my appointment. I wont be coming here again
Mar 15th, 2024

Always kind always helpful great doctors and nurses
Mar 11th, 2024

You guys are so rude over there and disrespectful and the doctor lied and I hope you guys realize you I won't be no longer patient bye Dr.Martin hope you're feeling good.all right now that I won't be coming back in to your office anymore all scam is they're taking care money insurance is giving them and building new ones
Jan 2nd, 2024

I have been receiving care from this health group for 4 years now and I still do not have a diagnosis!! I have severe back issues, a long with other health problems. Ive switch Doctors 4 times hoping i could see a Doctor that can do their job but no luck! I had one doctor accuse me of taking advantage of the system because i was going on Short-term Disability due to my spine, I had another doctor tell me that I wasn't sick enough to request a handicap placard, I was prescribed 3 different medications that I could not take together, Its been a nightmare!! Waited months to see the rheumatologist only to get a call from the clinic letting me know that they didn't take my insurance and to notify the referral Dept to verify first before sending it! I have PCOS and endometriosis and a medication I need for this was submitted twice and both times it was denied because the Authorization department did not submit prior clinical notes or the reason why I needed this?!? I filed a grievance agains my current MD and UHC after this I get a call from the front office supervisor to let me know that my MD would not be treating anymore because she didn't feel we were a good match and I was to see a new MD!!!!!
Apr 7th, 2024