Grafted Cellars Winery and Restaurant

Hours

Friday:
12:00 PM - 11:00 PM
Saturday:
12:00 PM - 11:00 PM
Sunday:
12:00 PM - 9:00 PM
Monday:
Closed
Tuesday:
12:00 PM - 9:00 PM
Wednesday:
12:00 PM - 9:00 PM
Thursday:
12:00 PM - 9:00 PM

Chamber Rating

4.3 - (21 reviews)
17
0
0
2
2
Read Our 21 Reviews

Chamber Rating

4.3 - (21 reviews)
17
0
0
2
2
  • Stevie

    Grafted Cellars is a breath of fresh air! The wine is so good, the food is tasty and the service is always 100%. We come here every week and it's absolutely a highlight of the area for us. They just put out their new candy flight and the pairings are just spot on! You can even use it as your complimentary membership flight with no extra charge... class act Grafted. Excited for the truffle flight around Valentines week!
    Mar 6th, 2024

  • Everett Chu

    Great drinks, excellent decor, good food. Great place to hang out with friends for afternoon or evening. Trivia on Tuesday was a blast
    Feb 21st, 2024

  • R Marchese

    This place offers a delightful culinary experience that is sure to leave a lasting impression. During my recent visit, I was thoroughly impressed by the impeccable cleanliness of the establishment and the warm, friendly demeanor of the staff.From the moment I walked in, I was greeted with genuine hospitality, setting the tone for a memorable dining experience. The staff's politeness and attentiveness throughout the meal truly elevated the overall ambiance.One of the highlights of my visit was the impressive selection of house-made wines. Each sip was a testament to the skill and dedication of the in-house winemakers. The option for wine flights provided a unique opportunity to sample a variety of flavors, further enhancing the dining experience.The culinary offerings are nothing short of exceptional. Their pizzas are crafted to perfection, with flavorful toppings and a perfectly crisp crust. The salads, fresh and vibrant, were the perfect complement to the main course.Overall, my experience was outstanding. The combination of excellent service, delectable cuisine, and a welcoming atmosphere made for an unforgettable dining experience. I will certainly be returning to indulge in more of their delicious offerings and highly recommend coming here!
    Mar 21st, 2024

  • Carlos Brocatto

    DO NOT TRUST THESE PEOPLE. THEY WILL RUN YOUR CARD WITHOUT PERMISSION! I was just billed for a third time in 40 days for a monthly membership, even after cancelling my membership when I was billed twice within 10 days! See my original post bellow. These people are crooks. Please review Grafteds response as well. Their defense is that I used the discounts that I paid for. Original Post: I got my wife the monthly club option for her birthday. I was billed for the month on the 20th and then again on the 1st. I called explaining that the billing cycle is not indicated online and expected a month of tasting options for every month I pay for. I was told that the billing was fair because I got my moneys worth given the bottle I picked up and the single tasting. Does it make sense that when billed for a monthly membership I should expect what the membership offers for an entire month? This includes a weekly tasting (roughly four weeks) a free bottle and discounts for about thirty days. Given that I was billed for another month after only ten days, I had missed three tasting opportunities and three weeks of discounts. I explained that the month should have been prorated given the lack of information online. I was given multiple excuses. As a former food and beverage manager myself, I would have simply told the customer they could double up for three weeks. Seems they were more interested in keeping the $48 instead of the potential hundreds of dollars and a satisfied customer. Anyway, my wife suggested I simply cancel her membership and will with weekly visits to packing house wines. The manager response to my review cites the savings I took advantage of for the 10 days of membership. I dont see how that matters given that I paid for the privilege to save on purchases. She states that I picked up a free bottle, well, yeah, I paid for the membership. My point is that I paid to have said advantages for a month, but only had them for nine days. The discount is part of what you pay for. So if I go in all month and racked up hundreds of dollars in discounts due to a membership I paid for, I dont see how that makes a difference. Part of what one pays for with a membership, is the option to use their discounts for a month. That is $45 for the monthnot ten days! I hope basic reasoning will be employed by anyone who reads our exchange. I hope no one ever has an issue there, if so, prepare for rationalizations. I paid for a monthly membership, but only got ten days. Response will be, well you got plenty of discounts within those ten days that amounted to more than your monthly membership. Yeah, but I still only got ten days when I paid for a month. Sorry our server didnt tell you you would be billed for the full amount. You get one glass with five options for tasting. Response, you get a carafe of water. Apparently customers should rinse their glasses and then find a planter to spit in to. No accountability. Update: I ended up feeling bad cause I canceled my wifes club membership and decided not to go with the shipment plan we had discussed. So, we went to the central coast and hit ten wineries in four days. Went with the two shipment membership at Tablas Creek. Do you like wine? Do you want twelve bottles of fine wines shipped to your door this year? Close this page and google Tablas Creek in Paso Robles. Shale Oak and Laventure are also amazing. Youre welcome!
    Mar 5th, 2024

  • mark martinez

    Ambiance is nice. Customer service not so good. Took way too long for bread, place was dead around 9 but server said the reason we were ignored is because they were "busy" then the attitude. Wont be back. Damn shame.
    Feb 3rd, 2024

Read Our 21 Reviews

About
Grafted Cellars Winery and Restaurant

Grafted Cellars Winery and Restaurant is located at 135 W 1st St in Claremont, California 91711. Grafted Cellars Winery and Restaurant can be contacted via phone at 909-312-7359 for pricing, hours and directions.

Contact Info

  •   909-312-7359

Questions & Answers

Q What is the phone number for Grafted Cellars Winery and Restaurant?

A The phone number for Grafted Cellars Winery and Restaurant is: 909-312-7359.


Q Where is Grafted Cellars Winery and Restaurant located?

A Grafted Cellars Winery and Restaurant is located at 135 W 1st St, Claremont, CA 91711


Q What is the internet address for Grafted Cellars Winery and Restaurant?

A The website (URL) for Grafted Cellars Winery and Restaurant is: https://graftedcellarswinery.com/


Q What days are Grafted Cellars Winery and Restaurant open?

A Grafted Cellars Winery and Restaurant is open:
Friday: 12:00 PM - 11:00 PM
Saturday: 12:00 PM - 11:00 PM
Sunday: 12:00 PM - 9:00 PM
Monday: Closed
Tuesday: 12:00 PM - 9:00 PM
Wednesday: 12:00 PM - 9:00 PM
Thursday: 12:00 PM - 9:00 PM


Q How is Grafted Cellars Winery and Restaurant rated?

A Grafted Cellars Winery and Restaurant has a 4.3 Star Rating from 21 reviewers.

Hours

Friday:
12:00 PM - 11:00 PM
Saturday:
12:00 PM - 11:00 PM
Sunday:
12:00 PM - 9:00 PM
Monday:
Closed
Tuesday:
12:00 PM - 9:00 PM
Wednesday:
12:00 PM - 9:00 PM
Thursday:
12:00 PM - 9:00 PM

Ratings and Reviews
Grafted Cellars Winery and Restaurant

Overall Rating

Overall Rating
( 21 Reviews )
17
0
0
2
2
Write a Review

Stevie on Google

image Grafted Cellars is a breath of fresh air! The wine is so good, the food is tasty and the service is always 100%. We come here every week and it's absolutely a highlight of the area for us. They just put out their new candy flight and the pairings are just spot on! You can even use it as your complimentary membership flight with no extra charge... class act Grafted. Excited for the truffle flight around Valentines week!

Business Response on Google Mar 1st, 2024
Hi Stevie,Thank you for the fantastic 5-star review! We're thrilled to hear that Grafted Cellars is a breath of fresh air for you and that you enjoy our wine, food, and service. It's wonderful to know that we're a highlight of the area for you and that you visit us every week.We're delighted that you enjoyed our new candy flight and found the pairings spot-on. We appreciate your kind words about our complimentary membership flight option and are glad you see it as a class act.We can't wait to welcome you back for the truffle flight around Valentine's week and many more enjoyable visits in the future. Thank you for your continued support!

Everett Chu on Google

image Great drinks, excellent decor, good food. Great place to hang out with friends for afternoon or evening. Trivia on Tuesday was a blast

Business Response on Google Mar 8th, 2024
Everett, we're thrilled you had a blast during Trivia Tuesday and enjoyed our drinks, decor, and food! It's always wonderful to serve friends gathering for a good time. Looking forward to your next visit!

R Marchese on Google

image This place offers a delightful culinary experience that is sure to leave a lasting impression. During my recent visit, I was thoroughly impressed by the impeccable cleanliness of the establishment and the warm, friendly demeanor of the staff.From the moment I walked in, I was greeted with genuine hospitality, setting the tone for a memorable dining experience. The staff's politeness and attentiveness throughout the meal truly elevated the overall ambiance.One of the highlights of my visit was the impressive selection of house-made wines. Each sip was a testament to the skill and dedication of the in-house winemakers. The option for wine flights provided a unique opportunity to sample a variety of flavors, further enhancing the dining experience.The culinary offerings are nothing short of exceptional. Their pizzas are crafted to perfection, with flavorful toppings and a perfectly crisp crust. The salads, fresh and vibrant, were the perfect complement to the main course.Overall, my experience was outstanding. The combination of excellent service, delectable cuisine, and a welcoming atmosphere made for an unforgettable dining experience. I will certainly be returning to indulge in more of their delicious offerings and highly recommend coming here!

Business Response on Google Mar 25th, 2024
Thank you so much for your detailed review, r-marchese! We're thrilled to hear how much you enjoyed your experience, from the cleanliness and our staff's hospitality, to our wine selection and food. We look forward to welcoming you back for another unforgettable visit.

Carlos Brocatto on Google

image DO NOT TRUST THESE PEOPLE. THEY WILL RUN YOUR CARD WITHOUT PERMISSION!
I was just billed for a third time in 40 days for a monthly membership, even after cancelling my membership when I was billed twice within 10 days! See my original post bellow. These people are crooks. Please review Grafteds response as well. Their defense is that I used the discounts that I paid for.
Original Post:
I got my wife the monthly club option for her birthday. I was billed for the month on the 20th and then again on the 1st. I called explaining that the billing cycle is not indicated online and expected a month of tasting options for every month I pay for. I was told that the billing was fair because I got my moneys worth given the bottle I picked up and the single tasting.
Does it make sense that when billed for a monthly membership I should expect what the membership offers for an entire month? This includes a weekly tasting (roughly four weeks) a free bottle and discounts for about thirty days. Given that I was billed for another month after only ten days, I had missed three tasting opportunities and three weeks of discounts.
I explained that the month should have been prorated given the lack of information online. I was given multiple excuses. As a former food and beverage manager myself, I would have simply told the customer they could double up for three weeks. Seems they were more interested in keeping the $48 instead of the potential hundreds of dollars and a satisfied customer.
Anyway, my wife suggested I simply cancel her membership and will with weekly visits to packing house wines.
The manager response to my review cites the savings I took advantage of for the 10 days of membership. I dont see how that matters given that I paid for the privilege to save on purchases. She states that I picked up a free bottle, well, yeah, I paid for the membership. My point is that I paid to have said advantages for a month, but only had them for nine days. The discount is part of what you pay for. So if I go in all month and racked up hundreds of dollars in discounts due to a membership I paid for, I dont see how that makes a difference. Part of what one pays for with a membership, is the option to use their discounts for a month. That is $45 for the monthnot ten days! I hope basic reasoning will be employed by anyone who reads our exchange.
I hope no one ever has an issue there, if so, prepare for rationalizations.
I paid for a monthly membership, but only got ten days. Response will be, well you got plenty of discounts within those ten days that amounted to more than your monthly membership.
Yeah, but I still only got ten days when I paid for a month. Sorry our server didnt tell you you would be billed for the full amount.
You get one glass with five options for tasting. Response, you get a carafe of water. Apparently customers should rinse their glasses and then find a planter to spit in to.
No accountability.
Update: I ended up feeling bad cause I canceled my wifes club membership and decided not to go with the shipment plan we had discussed. So, we went to the central coast and hit ten wineries in four days. Went with the two shipment membership at Tablas Creek. Do you like wine? Do you want twelve bottles of fine wines shipped to your door this year? Close this page and google Tablas Creek in Paso Robles. Shale Oak and Laventure are also amazing. Youre welcome!

Business Response on Google Jan 6th, 2024
Hi Carlos, when you first joined our wine club for your wife you had called and asked if you could be charged that day so you could use your membership benefits the next day for your wife's birthday which we were more than happy to accommodate. When you came to celebrate your wife's birthday your party received all of the indicated benefits which included a comped wine tasting for the week as well as 20% off on the glasses of wine. Your party then came a few days later and picked up the comped bottle choice of the month and had more glasses which also received discounts on. In total you received $102.60 in discounts in one week of which you paid $45 for a monthly membership, a pretty solid savings! Typical for monthly wine clubs, members are charged at the beginning of the month and any benefits that aren't used during the month aren't prorated. We're sorry if there was a misunderstanding with our club system, and hope you visit again another time down the road :)We do also provide water carafes per table if you wish to rinse out your glass between tastings but its totally your choice.

mark martinez on Google

image Ambiance is nice. Customer service not so good. Took way too long for bread, place was dead around 9 but server said the reason we were ignored is because they were "busy" then the attitude. Wont be back. Damn shame.

Business Response on Google Jan 23rd, 2024
Hi Mark M.,We appreciate your feedback and are sorry to hear that your experience at Grafted Cellars Winery and Restaurant didn't meet your expectations. While we're glad you enjoyed the ambiance, it's concerning to learn about your dissatisfaction with our customer service. We take comments regarding service time and staff attitude very seriously and will address these issues to ensure they're improved. We hope you'll consider giving us another chance to provide a better experience in the future.

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Overall Rating

Overall Rating
( 21 Reviews )
17
0
0
2
2

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