Sunrise Tax & Business Services

My wife and I have been going to Sunrise Tax for 3+ years now. We have always worked with Gregg and have had no complaints. This year was the first year that we submitted everything online through the secure portal and it was a breeze. Everything was completed in less than a week. Gregg and I communicated back and forth via email regarding any questions. The e-signing of forms and online payment for services was easy to do. Very satisfied. I would recommend Gregg to anyone.
Mar 14th, 2024

My family has been working with Gregg and Shelley for a few years now and we couldn't be happier. We get help from them in regards to our taxes, and they've always been great. Their processes are simple, and they always seem to catch something we had no idea about or forgot to add. They help with questions and take the necessary time to explain points we've ran into confusion around. The list goes on, but ultimately I would happily be a reference and recommend them to others given the outstanding experience we've had thus far!
Nov 11th, 2022

Gregg & Deanna Hapai are knowledgeable, helpful, honest people. Good friendly customer service. The staff is very professional and easy to work with. I would highly recommend having your taxes done here. We have been coming here for the last 5 years. Fast returns. We are very happy clients and will always recommend this service. Thank You Sincerely, Dave & Patricia Zinola
Mar 28th, 2022

Better off using TurboTax. Very rude and unreasonable when I had issues with the way she Prepared my taxes. Made no attempt to come to a reasonable conclusion and refused to give me a refund or a partial refund since she only Prepared my taxes and didn't file them. Glad I got a 2nd opinion because I would've lost out on close to 10,000.
Mar 15th, 2022

After having a bad experience with a previous tax advisor last year we decided to change and try someone new. Sunrise Tax Services was close to us and had good reviews however the experience we had with Shelley Russell was anything but good. The only positive thing was we got our return back in one week; however come to find out later after getting a letter in the mail from the IRS they were done incorrectly. When picking up our returns I wanted to review them with her to make sure we had no questions; which she seemed to be annoyed we wanted to meet with her again to even go over the returns. We seemed to owe much less than I expected us to and I questioned her about it a couple times during this second meeting. she kept fumbling through our paper work and saying its just what we owed. When I called about the IRS letter we received a couple weeks later, she didnt even own up to making an error which is a HUGE pet peeve of mine. If you make a mistake own it and apologize. Neither happened. She also said I have to take care of it on my end that she cant do anything for me. Im not quite sure why I paid for a service to not only have done incorrectly but now I have to take care of her error myself. I will not be going back to this company nor will I recommend anyone else to go there either.
Apr 23rd, 2023