Hue & Cry, Inc. - Citrus Heights Branch

May 6th, 2023

May 4th, 2023

May 2nd, 2023

Disrespectful and unacceptable technicians sent to Fremont/Warm Spring area this morning of December 29, 2022 around 9am. Saw the incident at the street parking area, and their technicians spoke in a hostile, threatening, and berating tone and said inappropriate words at their assigned job location. They threatened to knock those people that they were harassing. Bad representation of a surveillance and security company. Invest your money somewhere else and not to Hue & Cry.
Jan 28th, 2023

update: If you have a problem - ask for Ashley. Although I am still unhappy with how it all transpired, I am happy to report that Ashley worked with my client to find an acceptable solution. So I changed my rating from 1 star to 3 stars. BEWARE!! READ YOUR CONTRACT CLOSELY!!! I am a bookkeeper for one of their clients. We have tried for 9 months to get on autopay for their monthly fees and all we get is "wasn't set up right" followed by "now it is fixed" and then it is not. My client expanded their business and asked for a quote for the additional coverage. They received a quote that was VERY high and it wasn't complete. So they got a quote from a competitor. When they canceled their service they discovered the pain of the "fine print" and I do mean fine - look closely. When the initial contract period is up they "auto renew" an annual contract. So if you don't catch it in time - you have to pay out the contract when you are dissatisfied with their service. They appear to be completely unphased by customer complaints based on my experience and the reviews.
Apr 17th, 2021