HomeTeam Property Management

Let me start by saying Im only giving one star because in this terrible experience there were some workers that were very helpful Michael and Rebecca were very helpful and kind however that Patricia was the rudest customer service representative I have ever encountered first off if you receive section 8 do not apply for a property from this company because you will not qualify for any of there unit even though hey will tell that they accept it I was denied a property do to I didnt make 2x the rent like how would be making 9,000 with section it is LOW INCOME program I was told all Applications where processed the same which is absurd because no application are the same every Application is different common sense would tell you that if a applicant is receiving section 8 they would not be making two times the rent so how do you accept section 8 I have contacted the fair and hud housing to report this matter and they will be hearing from me soon
Jun 7th, 2022

We rented with them for five years at the same place - most of the time never an issue with response times for maintenance, though they would ignore requests after the owner didn't want to take action. Paid through their website and never had problems with staff. The owner wanted his house back then said nevermind, but was forced to leave. That could have been handled better by owner and property manager, because we would have stayed for many more years.
Feb 2nd, 2022

HomeTeam Property Management has managed for us for many years now. Excellent service, great communication with our Property Manager. Kudos.
Oct 11th, 2021

Home Team is my go to business for leasing my property. The team strives for positive and consistent performance. The team is spot-on and their efforts reflect with the end results.
May 30th, 2021

Like many of the other 1 star reviews, I've had so many issues in communication with home team property management. When trying to schedule a move-out I tried so many times to contact carmen through call, text, and email. I even called the office where i left a message with Jason who said he would forward it to carmen, but had not received a response to that either. I filled out the pre-inspection form and emailed it to Jason, who had sent it to me, and did not hear back for over a month. Not knowing whether they had received it or if there were any issues with it. I had called the office and left a message about a water leak outside of the garage and had never heard back from them, only to have Jason call me a month later asking about a leak in the house, which he had gotten confused with the leakage outside. I was extremely irritated at this point because I had not receive any response to my calls or emails, but it seems like they call when they decide its convenient (which, seems to take weeks or even a month to respond to). So i was quite irate in that phone call with Jason regarding the leak. Ever since that phone call, Jason would talk to me in a rude tone and during our pre-inspection over facetime he would barely pay attention when I showed him the house. Terrible customer service and very unprofessional. The pandemic should not be an excuse for this type of service and lack of communication between tenant and management. The apartment that I have been also renting for this past year has far better customer service, communication, and response times. You can tell they care for their tenants and their quality of life, you shouldn't settle for anything less. 1 star for HomeTeam Property Management.
Oct 8th, 2021