TOTAL Physical Therapy

JERRY THIBERT _{on Google}

Oct 10th, 2023

I was there for nine months and thanks to their help I was able to have hope for my dream again, I was able to play soccer again and I am very grateful to Kate, Jacobo, mine, Kevin, Alyssa, David.

Jena Snook _{on Google}

Oct 3rd, 2023

Therapy here after a Surgery was Difficult. Several times I would be on my way to p t and the office would cancel. I had visits approved. Ryan was a bit hard for me to work with. He would say why are you here several times? One of my Doctors asked how things were going. My Dr did not like Ryans approach. The only problem about the pool is it is dirty. Every time there is sand bottom of the Pool telling me its not cleaned. I have watched several times. What they do. Frustration and Confusion is what I got. For some reason Ryan would not put in my notes. Not much Improvement. As an injured worker. I got the run around.

Rachel M. _{on Yelp}

Mar 8th, 2023

Only giving them a one star because of their billing department, agree with all of the billing comments in these reviews.  The $50 cancelation fee is ridiculous, especially when there is no one there to answer the phone.  Apparently, you must leave a voicemail for them if you need to cancel over the weekend or during a holiday.  If you wait to talk to an actual person you will have to pay the fee.   It's unfortunate because the Eastlake office staff is actually very nice, the nickel and diming of their billing department makes it not worth going here, find somewhere else save yourself the frustration and the money!

John D _{on Google}

Sep 14th, 2023

I had an injury from running and on top of the injury, I was pretty disillusioned. I went to see Kate Pierce and within two weeks of following her instruction, not only was my injury healed, my confidence was rebuilt as she showed me how to stay injury free.
Over six months later, with Kates help, I am a stronger athlete. I constantly refer my fellow athletes to immediately see Kate if they are having aches and pains.
Her skill of patience mixed with deep knowledge of the human body as well as being part cheerleader and part therapist gives me so much confidence in recommending her to anyone I know.
In addition, Selena was also incredibly helpful in guiding me to go through my insurance rather than pay out of pocket. I am very grateful to her for that. She was also very patient and helpful each time when scheduling an appointment.