Chula Vista Smiles

(Translated by Google) I like to take my children to this place (Original) Me gusta llevar mis hijos a este lugar
Mar 4th, 2023

A friend recommended this place and yes it is pretty great. Staff is very compassionate and caring towards the little ones! Only thing that i didnt like was that there isnt enough chairs for adults. Overall great expirience.
Mar 2nd, 2023

I came here for a long time because they took our insurance. I tried really hard to like it. But just too many bad experiences happened I couldn't ignore anymore. Too busy, no explanation of procedures, crowns falling out, traumatic extractions. We are done.
Feb 23rd, 2023

Feb 8th, 2023

Dont fall for the fake positive reviews!!! Please think twice taking your kids to this dentist. All the reviews seem to have been dealing with the same issues. My kids have been coming to this dentist since 2013 & never really had issues other than the front office lady who I dont think is there anymore but she was RUDE. She was there for years up until covid hit. She made very rude remarks about my daughter looking like her father and was just awful. The office is small and the assistants are somewhat nice. They were always gossiping or speaking amongst each other I Never complained due to my kids actually loving this dentist but NOW THAT I RECEIVED THIS LETTER IM UPSET!!!! My daughter was scheduled for two cavity fillings & one tooth to be pulled. I was told by the dentist directly what the procedure was and what she needed done. I was okay with it, no issues just a a bit worried due to the anesthesia that would be administered to my daughter. The appointment is not until December. A month ago the tooth that needed to be pulled became loose so I called the dentist asking if we should keep the appointment the front desk answered and told me she is scheduled for 8 fillings & crowns & five teeth to be pulled!!!??WHAT THE!????? I told her I was not told that and she insured me that the dentist told me the treatment and I signed off to it. I told them yes but she did not state that amount of crowns & teeth pulling. Thats too many teeth for a 6 year old. I called them scammers BUT KEPT MY COOL Never used profanity. Now I received this letter. Im confused and upset. Just goes to show that they really are in for the $$ FUNNY HOW THEY ALLOW THEIR FRONT DESK TO TREAT CLIENTS WITH DISRESPECT BUT GET UPSET OVER THIS! HORRIBLE CUSTOMER SERVICE!!!
Feb 28th, 2023