AAA Chula Vista Insurance and Member Services

Trish executed complicated international driving permit an address changes for yacht. She was exceptionally efficient and delightfully personable in carrying out her tasks.
Mar 22nd, 2024

Feb 28th, 2024

Just visited Chula Vista branch trying to sort out DMV paperwork madness. After a few minutes of waiting, got assigned to Trish. She helped me out with presenting options to get my situation resolved and was patient to guide me through all the steps, repeating what I needed to do and clarifying my questions. Excellent service especially when all this paperwork can give us all headaches...me especially! Thank you Trish for your attentive, professional and friendly customer service today. 5+ stars!
Feb 14th, 2024

Still waiting
Jan 23rd, 2024

Very poor customer service. I went in to process a car title change and a cancelation of membership as I'll be relocating abroad and I needed to do this asap. Myriam assisted us and everything about her service was wrong. She forgot to gather my signature for the title change and then called me days later when she realized her mistake and asked me to come in to sign not being considerate about others busy schedules. I did go back and had to wait more than 30 min to process something that wasn't my fault. Also, she said I couldn't cancel my membership because I wasn't the main account holder and 2 minutes later I asked the front desk and they did it for me!! Disappointed, very disappointed.
Dec 30th, 2023