Smiles Of East Lake

first this seemed like a good place. However at the front desk a real heavy set lady with long dark hair ( Caucasian/ Latina?) receptionist? actually discussed out loud my treatment plan though I was only making a payment. This is a violation of HIPPA, and I was disturbed by it, but figured I would inform the dentist upon my next scheduled appointment. On my scheduled appointment my son had an allergic reaction and when I went to reschedule the dentist appointment I was informed I will be charged a $75 fee, though on patient documentation it says $50, and that I could not reschedule the appointment, until I paid $75. I then asked for a refund for requested services as I had prepaid bc I do not have insurance, and now Ive been placed on numerous holds with no resolution or assistance. This place is refusing to refund me though I prepaid for services I did not and have not received!!!! Horrible experience!!!!!
Mar 25th, 2024

Ive had 2 Appointments that I walked out on, I waited for over 40 minutes for a regular scheduled appointment just to see people walk in for their scheduled appointment time and get called to the back before me!
Jan 17th, 2024

Had my first appointment here today and I have no critiques. Typically I have severe dental anxiety, and while today was no exception, it was the best experience I've had at the dentist. Ever. Everyone from the DA, front office and Dr. made me feel comfortable and informed. No issue whatsoever scheduling my next appointments and cannot recommend this offrie enough!
Dec 21st, 2023

I was happy to see Maliana again on this appointment (7/21). Shes really nice and answered all my questions. Hope to see her again in four months. Thank you. :)
Nov 20th, 2023

Best Dentist in San Diego hands down he made me whole again love his work give him ten star rating not 5
Nov 10th, 2023