Chula Vista Kia Service

Where do I begin!? Every single time I have had a problem with my hybrid, they take their sweet time to get to my vehicle, regardless if I have an appointment. I know they must have favorite people because unless I'm hounding them, I get no updates and get treated as if I am getting my service done for free! I much prefer the kia in Escondido (which is where it was purchased) but unfortunately when my car has broken down it has been by works of Kia of Chula Vista(and I want them to fix it or at least take responsibility)definitely do not appicate the service and lack of communication this store has had. I'm glad to be moving closer to Escondido where I know I'll be getting great service great communication and a car that actually works
Feb 11th, 2024

Actually I was a little surprised when I was told that my recall would take several hours to complete and my wife came with me and we just looked at each other and said ok. To make a long story short it only took half the time. Anyway the waiting was comfortable and gave me plenty of time to read a book so I did. The service was great and I was very satisfied with the results. Thank you Chula Vista Kia.
Jan 21st, 2024

Jan 7th, 2024

Not impressed. Nothing to complain about but nothing really over the top
Nov 26th, 2023

Had my car for 2 days and did nothing with it. We figured out the problem on our own and brought the car elsewhere to be fixed. Do not trust them. Don't know if the mechanics have any training
May 13th, 2023