MNM Construction

Stanley C. _{on Yelp}

Nov 6th, 2017

Matt was ok throughout the process.  Although Matt was busy and hard to reach at times, he made sure Erick was always available for easy conversation.  They did a professional job for us when our home was flooded.  And although the process took around 6 months, it was partially insurance stalling and the fact that we needed so much to repair.  They hired guys who showed up on time to help with the carpet, but we later found that someone took several things from our house.  Erick also ran a stop sign in our community, which the HOA fined us $300 since he was our guest.  MNM only agreed to pay $75.00 (half of half)In all reasonableness, they were ok.

Kellee G. _{on Yelp}

Nov 13th, 2020

If I could give 0 stars I would. Matt was super friendly and helpful before the project started but once we started having problems he disappeared and refused to answer our calls or texts. Instead he would have others from the company call or text us back. The company they contracted out for our kitchen cabinets were AWFUL. What should have taken no more than a week per the amount of time they had scheduled them for before putting in floors carried over into close to, if not more than, a month. Just for cabinets! It took the foreman 3 weeks to finally listen to us about a crooked cabinet under our kitchen sink. They insisted it was the countertop. They attempted to "fix" it buy cutting about a half inch off of the back then filling it with caulking. It looked awful and they had to recut and install that portion of the countertop. 3 weeks later they finally came back and shaved a portion of the cabinet and it was no longer crooked! If only they had listened 3 weeks prior. Also, less than a week after completion while wiping down the backsplash I barely touched a portion of the cabinet moulding/trim and a piece fell off! Turns out they had half a nail holding the whole piece on, so who knows how many more pieces are hanging by a thread. When it came time for us to issue final payment we had to ask for an itemized statement. I noticed some of the prices seemed high and after reviewing the itemized sheet saw they had charged us for a drawer add on and refrigerator we had never received. When I said I wouldn't issue final payment until the price owed was fixed I got attitude from the lady at the office and was called unreasonable for not "paying what was owed". I'm sorry, but I didn't know how much that really was! Also, they asked what we wanted to do with the drawer add on that was sitting in their office and got annoyed we wanted to return it instead of have the cabinet guys that were awful back into our home for who knows how long to put that into our finished kitchen. She tried claiming we never paid other amounts owed when we should have, like our deductible, and we had to remind her we would have paid (we paid as soon as she mentioned it not realizing it hadn't been factored into one of the other checks equaling $25k we had already written them) had they asked or sent us a bill for it. We had no problem paying what we owed, but I wasn't about to pay for things we never received. My husband tried calling Matt 19 times over the month of September and never once got a call back and was told by the office he "was busy". Do not use them unless you're ok with poor work, attitudes, lies, and shady billing with zero communication from the owner who was your original point of contact. The only good thing about this job was the demo crew/ daily workers. They were all friendly and considerate. Literally the only positive aspect of this nightmare of a remodel. We almost immediately wished we had gone with the other company we were considering.

Trevor G. _{on Yelp}

Oct 24th, 2020

Worst experience ever. I would never recommend this company to anyone. Work quality is very poor. We had a ton of issues I could go on for days about. Two weeks after the job and I already have a kitchen cabinet that has fallen apart. I understand these things happen, but 20 phone calls to Matt (owner) over the past month and he has not returned a single one. They also overcharged me significantly. I asked for an itemized invoice and received a very vague document. For example, "Appliances" was a category. I ordered several appliances through them. This amount seemed pretty high to me so I asked for a detailed breakdown. I thought an honest mistake may have been made because we got quotes for several items that were out of stock so we purchased them on our own elsewhere. I was okay with paying the amount listed, but just wanted to make sure I was paying for the appliances I received. Turns out they charged me for a refrigerator I never ordered. Instead of acknowledging the mistake, they brought to my attention that they did not charge me for the free estimate or the "admin" work done by the office staff and now expected me to pay for that as an appliance. There were also other things I was charged for that I did not receive. Again, the explanation I received had nothing to do with the items but they said there were several things they did out of courtesy that I wasn't charged for. Very shady billing practices. I never asked for anything free or any courtesies, I just want to pay for the work I had done. I again tried to call Matt to clear these issues up, but he will not take any calls. I would give them zero stars if I could.

Lacey V. _{on Yelp}

Jan 13th, 2017

Half these guys were decent, while the others were lazy and the project managers are manipulative and cheap. All they care about is your money, not that this is your home and you are to live with whatever mistakes they make. A job they estimated to take a little over 1 month took over 3. The men working would take leisurely lunches while leaving their garbage in our front yard and in the rooms of our house they were working in. Even on their last day, they "cleaned up" all of their supplies and left an El Pollo Loco cup on our bathroom floor. Not to mention, razor blades on our lawn.Overall their work was sloppy and in order to fix it, we would have to tear out our entire floor and go through the process all over again. There seems to be no communication among their crew or management and unfortunately we had to suffer as the result.I do not recommend this company to anyone. Save yourself the time and energy having to try and get WHAT YOU WANT for what you're paying. And on top of it all, if you think you are owed a discount for their shitty job, expect to be sued by Matt for a petty amount of money.