Copper Wood Apartment Homes

I have had a pleasant experience living at copper wood for the last 2 years. Maintenance and the office staff have always been helpful and prompt. I love coming home to my washer and dryer! I think these apartments are some of the best priced apartments for the area.
Mar 28th, 2024

Im a bit frustrated with my most recent experience. Ive lived here for about 4 years now and have consistently paid my rent on time by using the copperwood website. This method has never changed. As tenants, we are given a 3 day grace period to pay so I typically pay within that tine allotted. This month, apparently due to an application update the system was asking for information that I had no access to nor was there any communication given that payment methods would be different. Because the office is closed on Sunday and Monday(12/3-12/4) I was unsuccessful with getting in touch with someone from the office for guidance, so after calling and leaving 2 voicemails I was contacted back around 6:30 on Tuesday. The call was missed as I was at work and could not call back as the office was closed by the time I was off. I then sent an email to the property manager and she responded back the following day informing me that other residents had experienced a similar issue and gave guidance on how to make the payment. I was then charged a 100 dollar late fee due to the payment being late and was told by a gentleman that I had to pay the additional fee. After being a resident here with no issues for the past 4 years I do believe that this was extremely poor customer service especially given the fact that this was a known issue and was not communicated properly as management discovered the issue. This should have been handled differently.
Nov 23rd, 2023

Nice place to live washer and dryer inside your home, balconies , a pool and work out room it's quiet too and they have security at night that drives thru to watch your cars not a lot of guest parking though.
Nov 4th, 2023

New manager is super rude! You cant ask a simple question without getting attitude from her,She acts like she owns the apartment complex.. definitely a downgrade from former manager Rebecca.
Dec 29th, 2022

I am so mad! My sister 2 girls left there keys on my car. My dad and i is at work i keep asking the maintenance to please open the door for them to open but they want to charge us 100 bucks right away. I understand that in a lock in and its our fault but they wont even give me or two younger sisters a one time courtesy and charge us next time or atleast let us know about it nexttime.
May 6th, 2022