Hours

Sunday:
11:00 AM - 7:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.0 - (819 reviews)
388
222
120
35
54
Read Our 819 Reviews

Chamber Rating

Verified Member
4.0 - (819 reviews)
388
222
120
35
54
  • denise berkley

    To the JCPenney's Team, Wow I'm impressed. An old fashion department store with a great new look and real salespeople who want to help you. I just moved here from southern California in December, trying to get away from SoCal Costa Mesa. where shopping had become a nightmare and working in the shopping mall was impossible. I asked questions and got pleasant well-informed answers. I purchased and i took my time and shopped a little more and made another purchase. and actually enjoyed myself, your merchandise was merchandised beautifully and great quality for Chico. I will be back, and next time I may check out the mall. Thank you! Denise Berkley
    Mar 22nd, 2024

  • Giuseppe Pennisi


    Feb 28th, 2024

  • Amanda Anderson


    Feb 21st, 2024

  • Sadie Sanderson

    Great management and reliable service.
    Feb 8th, 2024

  • Chaylene Davis

    I went into the makeup place to find makeup. Lady was very helpful. They closed at 8, which seemed early.
    Jan 25th, 2024

Read Our 819 Reviews

About
JCPenney

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Chico, CA to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Contact Info

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for JCPenney?

A The phone number for JCPenney is: (530) 899-8160.


Q Where is JCPenney located?

A JCPenney is located at 1932 E 20th St, Chico, California 95928


Q What is the internet address for JCPenney?

A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/ca/chico/clothing-stores-chico-ca-2613.html


Q How big is JCPenney?

A JCPenney employs approximately 20+ people.


Q What days are JCPenney open?

A JCPenney is open:
Sunday: 11:00 AM - 7:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM


Q How is JCPenney rated?

A JCPenney has a 4.0 Star Rating from 819 reviewers.

Ratings and Reviews
JCPenney

Overall Rating

Overall Rating
( 819 Reviews )
388
222
120
35
54
Write a Review

denise berkley on Google

image To the JCPenney's Team,
Wow I'm impressed. An old fashion department store with a great new look and real salespeople who want to help you. I just moved here from southern California in December, trying to get away from SoCal Costa Mesa. where shopping had become a nightmare and working in the shopping mall was impossible. I asked questions and got pleasant well-informed answers. I purchased and i took my time and shopped a little more and made another purchase. and actually enjoyed myself, your merchandise was merchandised beautifully and great quality for Chico. I will be back, and next time I may check out the mall.
Thank you!
Denise Berkley

Business Response on Google Mar 21st, 2024
Thank you, Denise. We are so happy you had a five-star shopping trip with a great selection, clean store environment, and friendly employees to help you along the way. We hope you enjoyed yourself and received some fantastic savings! We want to invite you to shop with us on jcp.com as savings are literally just a click away! Thank you for being a valued JCP customer and stop back in soon! 😊

Giuseppe Pennisi on Google

image

Business Response on Google Mar 5th, 2024
Hi Giuseppe, thank you for your feedback! We appreciate you taking the time to rate us, and we are happy that you had a good shopping experience.

Amanda Anderson on Google

image

Business Response on Google Feb 19th, 2024
Hi Amanda, thank you for giving us an excellent rating. We'll continue to do our best and truly look forward to seeing you again soon!

Sadie Sanderson on Google

image Great management and reliable service.

Business Response on Google Jan 21st, 2024
Hello Sanderson! Thank you so much for the 5-star review. There is nothing that could make us happier than to hear from a satisfied JCPenney customer. We appreciate your support and loyalty to our company. Have a marvelous weekend and we hope to see you soon! 😊

Chaylene Davis on Google

image I went into the makeup place to find makeup. Lady was very helpful. They closed at 8, which seemed early.

Business Response on Google Jan 22nd, 2024
Hello Chaylene! We are glad to know you had a great time with us. We enjoyed having with us as well. We will take this feedback regarding the timings. Thank you so much for the 4-star review. We hope to see you again soon. Thank you for being a valued JCPenney customer. Have a great day!

Load More Reviews

Overall Rating

Overall Rating
( 819 Reviews )
388
222
120
35
54

Write a Review

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