AC Tree Experts
Hours
Chamber Rating
-
rita percer
Outstanding job done on my huge lemon tree. The workers were professional and did everything I asked. Very happy with the job!
Apr 15th, 2023 -
Lauren Swerdloff, MD
We scheduled a free estimate online with Renee and he never showed up we emailed him and he never responded. When I called the company they said he was out and wanted to charge me for the free estimate for him to come and see our tree and advise us on what to do. The response is not the truth how could we request a service if we had no idea of what needed to be done. Be very careful I would strongly avoid read other reviews. We did find a couple of other very professional and honest companies who came and were willing to give us their opinion as to what needed to be done and costs for those services.
Sep 21st, 2021 -
Jon Schwartz
Positive: Professionalism, Punctuality, Quality
Apr 6th, 2021 -
Michael Shainsky
To say that these guys are professional is an understatement! They are true masters of their trade!!! When Rene stopped by the first time - he didn't say much, just gave me the price and left. I knew right there that I was dealing with a person, who knew exactly what he was doing. Surely enough, on May 3 - they arrived as scheduled at 7 AM sharp, tried to be quiet, not to wake the neighborhood needlessly, while setting everything up. They masterfully removed a large pine tree on my backhill. And the final "blow" was literally when they used the blower to clean up my street, way outside of their immediate place of operation. WOW! I'm not bribed or otherwise coerced into writing this review and I sincerely wish AC Horticultural Management, Inc. with it's WONDERFUL employees and Mr. Rene Castillo to continue the legacy of Rene's father, who started the company and to deliver this incredible value and goodness to the community for many more generations of the honorable Castillo Family!!! Service: Tree removal
May 3rd, 2023 -
Ruxandra Davies
If you don't care about damage to your property, hire them. If you do, you're better off looking somewhere else. We hired Rene and his team to treat our oak from a beetle infestation and trim the oak and a small olive tree. When they arrived we asked them to take care of our brand new gate when they take the branches out. We even offered to cover it, but they declined reassuring us that they're professional and they'll take care of it. After they left, we checked the gate and lo and behold there were tons of scratches all over it. Although we have video (!!) from the security camera clearly showing his crew dragging the branches over the gate and even slamming them into the gate, Rene refused to admit that his crew did the damage on the pretense that his crew denied it because the branches were wrapped with a tarp. Yes, the branches were indeed wrapped with a tarp, but the ends were still sticking out of the tarp and dragging over our brand new gate. When confronted again with all our video evidence and a close up picture that clearly shows FRESH scratches, he claimed the crew said the scratches were already there. After which he completely refused to respond to any of our follow-up calls or emails. We have no complains about the actual tree service performed, but I am appalled that a company refuses to accept liability for damage they cause to personal property, despite asking for more than $1000 to treat and trim 2 trees. I won't post the video, but here's a picture of how our brand new gate looked after they left. Service: Tree trimming & pruning
May 18th, 2021
Contact Info
- (818) 895-5559
- Website
Questions & Answers
Q What is the phone number for AC Tree Experts?
A The phone number for AC Tree Experts is: (818) 895-5559.
Q Where is AC Tree Experts located?
A AC Tree Experts is located at 10108 Canoga Ave, Chatsworth, CA 91311
Q What is the internet address for AC Tree Experts?
A The website (URL) for AC Tree Experts is: https://actreeexperts.com
Q What days are AC Tree Experts open?
A AC Tree Experts is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is AC Tree Experts rated?
A AC Tree Experts has a 4.3 Star Rating from 16 reviewers.
Hours
Ratings and Reviews
AC Tree Experts
Overall Rating
Overall Rating
( 16 Reviews )rita percer on Google
Outstanding job done on my huge lemon tree. The workers were professional and did everything I asked. Very happy with the job!
Lauren Swerdloff, MD on Google
We scheduled a free estimate online with Renee and he never showed up we emailed him and he never responded. When I called the company they said he was out and wanted to charge me for the free estimate for him to come and see our tree and advise us on what to do. The response is not the truth how could we request a service if we had no idea of what needed to be done. Be very careful I would strongly avoid read other reviews. We did find a couple of other very professional and honest companies who came and were willing to give us their opinion as to what needed to be done and costs for those services.
Jon Schwartz on Google
Positive: Professionalism, Punctuality, Quality
Michael Shainsky on Google
To say that these guys are professional is an understatement! They are true masters of their trade!!! When Rene stopped by the first time - he didn't say much, just gave me the price and left. I knew right there that I was dealing with a person, who knew exactly what he was doing. Surely enough, on May 3 - they arrived as scheduled at 7 AM sharp, tried to be quiet, not to wake the neighborhood needlessly, while setting everything up. They masterfully removed a large pine tree on my backhill. And the final "blow" was literally when they used the blower to clean up my street, way outside of their immediate place of operation. WOW! I'm not bribed or otherwise coerced into writing this review and I sincerely wish AC Horticultural Management, Inc. with it's WONDERFUL employees and Mr. Rene Castillo to continue the legacy of Rene's father, who started the company and to deliver this incredible value and goodness to the community for many more generations of the honorable Castillo Family!!! Service: Tree removal
Ruxandra Davies on Google
If you don't care about damage to your property, hire them. If you do, you're better off looking somewhere else.
We hired Rene and his team to treat our oak from a beetle infestation and trim the oak and a small olive tree. When they arrived we asked them to take care of our brand new gate when they take the branches out. We even offered to cover it, but they declined reassuring us that they're professional and they'll take care of it. After they left, we checked the gate and lo and behold there were tons of scratches all over it. Although we have video (!!) from the security camera clearly showing his crew dragging the branches over the gate and even slamming them into the gate, Rene refused to admit that his crew did the damage on the pretense that his crew denied it because the branches were wrapped with a tarp. Yes, the branches were indeed wrapped with a tarp, but the ends were still sticking out of the tarp and dragging over our brand new gate. When confronted again with all our video evidence and a close up picture that clearly shows FRESH scratches, he claimed the crew said the scratches were already there. After which he completely refused to respond to any of our follow-up calls or emails.
We have no complains about the actual tree service performed, but I am appalled that a company refuses to accept liability for damage they cause to personal property, despite asking for more than $1000 to treat and trim 2 trees. I won't post the video, but here's a picture of how our brand new gate looked after they left. Service: Tree trimming & pruning
Overall Rating
Overall Rating
( 16 Reviews )Write a Review
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