Subway

I met with friends for an early lunch. It was a one hour drive for me, and a two hour drive for them. The restroom said "employees only". I asked if this was correct and was told it was. We were told to go to the nearby market and use the public restroom there. I thought that restaurants were required to have a clean, convenient restroom for customers. It has been years since I've eaten at a Subway, but this will be my last time.
Sep 16th, 2021

Jun 23rd, 2021

The worker I think she is the manager or the one in charge for the day, completely rude to not only myself, another customer infront of me she was an old lady and also yelled at her co worker for not making the sandwich correctly, I felt bad and almost said something but I didn’t, watching everything I should have just left, you do not be little your co worker especially infront of customers, reason why I stopped going to that subway, horrible, never going back.
Jun 19th, 2021

I bought a steak and cheese sandwich today was a little annoyed by how little meat was on the sandwich. Even if it looked like half the picture I would of been happy. I complained but they did not care. I really should not of bought it but was in a hurry but trust me when I say I won't be back. Teach them to give the proper amount so we like the sandwich instead of forcing to go elswhere. The store is at Hasley and the old road north of Castaic
Mar 26th, 2021

GO SOMEWHERE ELSE. I was treated poorly as a paying customer. I’m 4 months pregnant and was denied the right to use the restroom and was told to go elsewhere to do so. The employee was VERY nonchalant and the least empathetic. I would NEVER spend a dollar at any of the subway fast food chains because of this. This was my first and last experience. What a bad impression. I asked for the manager and he denied me that right to escalate the chat, he then said that I couldn’t use the restroom due to the fact that they didn’t want to be exposed to Covid. There was a woman in the back that heard all of this and did nothing. She came out after we left. They were just eager to clean and shutdown the store. They were not focused on customer service or just being decent human beings. All public businesses have restrooms for paying customers especially for disabled or pregnant persons even during the pandemic. I’m pregnant for Christ sake. I’m healthy as an ox. Unbelievable that he’s so worried about Covid exposure but that same employee was cleaning when we entered the store and didn’t wash his hands before making sandwiches—- he just threw on gloves which isn’t standard protocol. Who’s to know if those gloves were clean with such unhygienic practices demonstrated?
Jan 13th, 2022