Goodwill Sacramento Valley & Northern Nevada

Losing a star because they now close at 7 which means I can never go. By the time dinner and done theyre almost closed. Bummer because do prefer this location to the one on manzanita.
Feb 29th, 2024

They changed the carts to NON KID FRIENDLY at this store. So be prepared to hold or chase after your small child the whole time youre in there. We wont take our kids in there anymore because of that so we probably wont go there anymore SMH
Feb 2nd, 2024

I dont review often but in my latest experience as a customer here, I felt it was necessary. I obsessed about a pot that I left at the registers the previous night so I went back to find it. The manager (I assumed due to how she came across - confident and knowledgeable) said the pot was still there and was just waiting to come back on the floor. I waited for 2 hrs (!) but witnessed her the whole time and she deserves to be commended. Not only was she juggling many things at once and working really hard, but she was courteous and extremely professional; even while managing difficult customers she showed grace. She walked past me a bunch of times going back and forth to register calls for support, to coordinating and managing workflow and breaks, to even helping stock items in an effort to help find my pot! She checked in multiple times with me (and others), and apologized multiple times for me waiting when it was really my own fault for leaving it in the first place! She was amazing, aware and had full control of that whole store, but was so nice! I ended up leaving without my pot but told her I would come back the next day and that obv she did all she could! At this point she was at the registers bc it was super busy but I could feel her compassion for me about this pot bc she knew I wanted it so bad! I went in again today and I FOUND IT - WOOHOO! I asked her name so I could give her the feedback she deserves and her name is RASHAUNA. I was so thankful and also impressed and inspired by her. I could go on but I just wanted her to get a huge shout out and thank you from me and hopefully her other goodwill corporate family bc she truly deserves it.
Jan 20th, 2024

Oct 31st, 2023

They treat employees terrible. Constant vience and theft. Customers andStaff get threatened by shoplifters daily. Corporate decided to cut hours on best workers during the highest profit season to make way for management bonus
Oct 6th, 2023