H&R Block

Mar 26th, 2024

My wife and I have had Vashtine help with out taxed for many years now. We enjoy working with her and the convenience and confidence she offers.
Mar 18th, 2024

Mar 6th, 2024

Feb 27th, 2024

I've never had to write a negative review in my life. The level of incompetence this office has shown me has made me resort to this. My "Tax Professional" inputted the wrong mailing address on my file when I told her numerous times that my Physical Address does not accept mail due to their being no mailboxes. She than forwarded the incorrect mailing address to the California State Tax Board which would have been fine considering my tax return was to be issued via direct deposit. She didn't even forward the correct bank/routing information. The same incompetent "Tax Professional" literally tried to negate the work of correcting this discrepancy by asking me "Do you want me to call them, or do you want me to give you their phone number?" Can you believe the laziness? She told me she would call me back which she didn't. I had to find out from the State that there was a mistake. I called them back today after being on hold with the State for 5 hours and the HR Block location manager told me she left for the day. This was literally at 1:00 PM. Lazy and incompetent staff that only has a 4-hour workday handling the most crucial of annual responsibilities. Will never utilize this garbage organization again.
Feb 22nd, 2024