Flagstar Bank Home Loans

They do not give you the option of opting out of their marketing scam. They profit on your data.
Mar 18th, 2024

Log in interface is a nightmare if you have more than 1 account with them. I have a checking account and HLOC account. HLOS payment comes out of the checking account. Every time I go to put money in the account to cover my payment, I get locked out. Getting a live person who understands the problem is incredibly time consuming. Once I log in and schedule a wire transfer, they hold the funds for 6 days. I know because I was just able to log in and scheduled a wire transfer from a linked account and it says the funds will be available 3/6/24. My auto pay will post on the 1st. I log in and it shows the posted payment. But several days later (almost 2 weeks) I will get a letter in the mail notifying me that the payment did not go through. So I pay an overdraft fee on the checking account and a late fee to the HLOC and both are Flagstar. How is this legal? This is the 3rd month in a row that this has been happening. They always apologize and promise the problem has been fixed. And then I go through the ordeal again the following month.
Mar 8th, 2024

Fraudulent company with no way to get your statements when their system is down before a holiday and mortgage payment due date. Tacked on insurance without due procedures being followed and never update the address . Horrible lender- Stay Away
Jan 28th, 2024

Nick knows his stuff! He helped me through a tricky loan, and got it done faster than I thought possible. Hes a great guy, professional, and super responsive. Ive already started recommending friends and family to him. Do yourself a favor, and get Nick to do your pre-approval first. Hes the man!
Feb 25th, 2021

I worked with Nick on my home loan and he was wonderful! He communicated with me throughout the whole process and in a timely manner. Im so glad I found Nick at Flagstar!
Jan 16th, 2021