MAC Cosmetics

Dear MAS Cosmetics Team, I wanted to take a moment to express my sincere appreciation for the delightful Christmas atmosphere you've created in your Topanga Mall store. Stepping into MAS Cosmetics felt like entering a winter wonderland filled with the spirit of the season. The staff's friendly and helpful demeanor enhanced the overall experience, creating a welcoming environment that made me feel like a cherished guest. Thank you
Dec 31st, 2023

Terrible customer service. I walked into the store and nobody even bothered to say hello to me. I went up to one of the employees to ask a question, and she ignored me and helped another customer instead. She was short with long black hair. Do not recommend. I never go into MAC stores, I thought I might try today---definitely regret it.
Aug 9th, 2023

Dont go to this location, the employees think they can profile people, the man helped me with an attitude and made me feel like I couldnt afford my makeup up, this is so upsetting, he didnt even look professional
Jul 2nd, 2023

I usually go to Sephora to get my make up work done. Last time I wanted to give MAC a try since I love their products. And it was a failure. I book a 15 min appointment to get their help to put on lashes just to save time and stress before attending a wedding. The Two girls at the store could not figure out how to stick a simple wispy lashes. It took them +40 minutes to figure it out. And at the end before I start my evening the lash detached from eye. Seriously? First and last time. MAC please hire more professional staff. We used to love your company.
May 11th, 2023

To start off, I'm a straight guy. And I did not expect the experience to be as wholesome as it was. I walked in (2/10/2023) and I knew nothing about makeup, and a super kind lady was more than happy to help me out and show me what's for what, and how to apply what. To reiterate, it was an incredibly wholesome experience to not only learn about makeup for cosplay, but for everyday use as well. The staff never treated me any different from their usual guests, and I really respect that. A+ for customer service. I'll definitely be coming back here again :)
Feb 11th, 2023