Ferragamo
-
6600 Topanga Canyon Blvd Space 46
Canoga Park, California 91303 - (818) 992-6351
- Website
Hours
Chamber Rating
-
denkorea
Horrible service
Jan 20th, 2023 -
Armond Hairapetian
Jul 21st, 2022 -
arin abedyan
I went to this place to exchange my shoes which i got it a week ago and wear it for an hour to check how comfortable is and got some scratches under the shoes, i was worrying if they will take it back from me. I talked to Frieda Zatz who is the manager of this location and explain what happened and she helped me with that and took the shoes back and let me exchange the shoes. they act so nice even when i bought the first shoes.
Nov 28th, 2021 -
Farah Kamkar
I purchased a handbag for my daughter last year from their outlet store. The handbag lock needed to be fixed twice so I took it back to the outlet and after few back and forth they gave me a full credit. And then Corona happened! When they were open again I went to the Topanga mall with my friend and purchased a pair of shoes for myself and small handbag for my daughter. The handbag was on sale so I asked the sales person, who was a very nice young salesman, if I can exchange it if my daughter does not like it and he said yes of course. Then they closed the stores again I was stuck with a $400 handbag so we drove again to the outlet store to see if we can exchange it, they refuse and said only the store can do it. NOT THAT SALES ARE FINAL! So yesterday I heard the mall are open again so I drove to Topanga Mall to exchange the handbag and the sales person said we can not do it, I asked for the manager, waited for 5 minutes she showed up. I explained the story and told her that their sales person said I can exchange it. She handed me store policy and refuse to help me. She was Rude and very un professional with no sense of business or sales.I was in shopping mode! Nothing in the store was on sale so for me to exchange it I had to spend another 4 to 5 hundred minimum to by something. I will never buy from Ferragamo stores directly again. I shop at bloomingdale and get the best service possible. I can give the handbag to someone as present even donate it but for them they lost not only me but I make sure all my friends know about them.
Feb 12th, 2021 -
Bill Gandsey
Great service by Vanessa
Oct 5th, 2020
About
Ferragamo
Ferragamo embodies a combination of the longstanding, expert craftsmanship and creative tradition typical of Made in Italy goods. These are the factors of excellence that support the brand, and which have, over the years, evolved in line with its origins. Quality, contemporary elegance and innovation are the hallmarks of each Ferragamo product and, together with a tradition of fine craftsmanship, create the value and authenticity for which the brand is universally recognised.
Contact Info
- (818) 992-6351
- (818) 992-8152
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Ferragamo?
A The phone number for Ferragamo is: (818) 992-6351.
Q Where is Ferragamo located?
A Ferragamo is located at 6600 Topanga Canyon Blvd Space 46, Canoga Park, California 91303
Q What is the internet address for Ferragamo?
A The website (URL) for Ferragamo is: https://store.ferragamo.com/en-us/america/us/ca/canogapark/6600-topanga-canyon-blvd-space-46.html?utm_source=Store_Locator&utm_medium=United_States_of_America&utm_campaign=Canoga_Park&utm_content=Canoga_Park_-_Westfield_Topanga
Q How big is Ferragamo?
A Ferragamo employs approximately 20+ people.
Q What days are Ferragamo open?
A Ferragamo is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is Ferragamo rated?
A Ferragamo has a 3.7 Star Rating from 16 reviewers.
Hours
Ratings and Reviews
Ferragamo
Overall Rating
Overall Rating
( 16 Reviews )denkorea on Google
Horrible service
Armond Hairapetian on Google
arin abedyan on Google
I went to this place to exchange my shoes which i got it a week ago and wear it for an hour to check how comfortable is and got some scratches under the shoes, i was worrying if they will take it back from me.
I talked to Frieda Zatz who is the manager of this location and explain what happened and she helped me with that and took the shoes back and let me exchange the shoes. they act so nice even when i bought the first shoes.
Farah Kamkar on Google
I purchased a handbag for my daughter last year from their outlet store. The handbag lock needed to be fixed twice so I took it back to the outlet and after few back and forth they gave me a full credit. And then Corona happened!
When they were open again I went to the Topanga mall with my friend and purchased a pair of shoes for myself and small handbag for my daughter. The handbag was on sale so I asked the sales person, who was a very nice young salesman, if I can exchange it if my daughter does not like it and he said yes of course.
Then they closed the stores again I was stuck with a $400 handbag so we drove again to the outlet store to see if we can exchange it, they refuse and said only the store can do it. NOT THAT SALES ARE FINAL!
So yesterday I heard the mall are open again so I drove to Topanga Mall to exchange the handbag and the sales person said we can not do it, I asked for the manager, waited for 5 minutes she showed up. I explained the story and told her that their sales person said I can exchange it. She handed me store policy and refuse to help me. She was Rude and very un professional with no sense of business or sales.I was in shopping mode! Nothing in the store was on sale so for me to exchange it I had to spend another 4 to 5 hundred minimum to by something.
I will never buy from Ferragamo stores directly again. I shop at bloomingdale and get the best service possible.
I can give the handbag to someone as present even donate it but for them they lost not only me but I make sure all my friends know about them.
Bill Gandsey on Google
Great service by Vanessa
Overall Rating
Overall Rating
( 16 Reviews )Write a Review
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