Morongo Travel Center

Apr 6th, 2024

Excellent. At 4am the store was busy. The parking lot and store are well lit. On duty security. Very safe and very good prices.
Mar 18th, 2024

Mar 12th, 2024

This gas station is top notch. Bathrooms are extremely clean, neat, quiet. Theres plenty of space between cars, lots of amenities. The selection of food and drinks is nice and lots of unique brands you dont find at chains. The whole facility is well maintained. Its refreshing to come here instead of the usual dump you expect at other gas stations.
Mar 11th, 2024

Stephanie's abysmal service left a sour taste in our mouths from the moment we stepped foot in the establishment. As we attempted to enjoy a simple task like filling our drinks and coffees, she hovered over us like a hawk, scrutinizing our every move with a suspicious glare. It was clear she had no intention of providing a welcoming atmosphere for patrons. The flimsy paper cups provided by the establishment were a joke, barely holding up under the weight of the liquid they were meant to contain. In an attempt to prevent a potential disaster, my son resorted to double-cupping his drink for added stability. Yet, to our astonishment, when we reached the checkout, Stephanie had the audacity to inform us that we would be charged extra for the additional cup. But the worst was yet to come. When my daughter, curious to try a sip of iced coffee, found it unpalatable and disposed of it, Stephanie pounced on the opportunity to further inconvenience us. Not content with simply charging us for the discarded beverage, she suggested retrieving the same cup from the trash yes, you read that right and refilling it for an additional fee. It was a level of absurdity that bordered on the surreal. Stephanie's demeanor throughout these encounters was nothing short of appalling. She treated us as though we were common criminals, rather than paying customers deserving of respect and courtesy. What's more, this treatment was a far cry from our previous experience just two days prior, where we were treated with kindness and professionalism. The inconsistency in service was glaring and deeply disappointing. After enduring three days at the casino, being loyal members and apart of the Morongo Rewards program, being subjected to Stephanie's rude behavior on our final day left a bad taste on our entire vacation. We left feeling not only hurt and disgusted but also resolved never to return. It's clear that Stephanie's lack of customer service skills and nasty attitude pose a significant threat to the reputation and success of the establishment. If left unchecked, her actions could very well bring about the downfall of the entire operation. We will never be back.
Mar 24th, 2024