Chamber of Commerce

      El Pollo Loco

      ( 510 Reviews )

      El Pollo Loco
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      Hours

      Thursday:
      9:30 AM - 10:00 PM
      Friday:
      9:30 AM - 10:00 PM
      Saturday:
      9:30 AM - 10:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      9:30 AM - 10:00 PM
      Tuesday:
      9:30 AM - 10:00 PM
      Wednesday:
      9:30 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (510 reviews)
      283
      123
      48
      20
      36
      Read Our 510 Reviews

      Chamber Rating

      Verified Member
      4.2 - (510 reviews)
      283
      123
      48
      20
      36
      › ‹
      • Brandi Russell

        The service is awful. They avoid eye contact to push you towards the screen self-service. Then they have terrible customer service when giving you your food. Then, to top it off, both times I ordered the chicken Avocado tostada salad, the avocado looks bad, and the chicken was soooo dry. All around, I do not recommend this location.
        Apr 9th, 2024

      • Cheyenne Dobbs


        Apr 4th, 2024

      • Maria Velez

        Visited last Friday 3/15 ordered crispy shredded chicken tacos to go. They were awful couldnt eat them. They were greasy and cold and falling apart. Very disorganized store. Never going back to that restaurant. Bad service overall.
        Mar 22nd, 2024

      • TRACY SIMMONS

        Great Experience and friendly atmosphere. Blanca was so helpful, thank you Blanca!
        Mar 8th, 2024

      • Ruben R Calvillo

        Good people ..Good food..
        Mar 7th, 2024

      Read Our 510 Reviews

      About
      El Pollo Loco

      While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Burbank,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for El Pollo Loco?

      A The phone number for El Pollo Loco is: (818) 557-0683.

      Q Where is El Pollo Loco located?

      A El Pollo Loco is located at 1150 W Alameda Ave, Burbank, California 91506

      Q What is the internet address for El Pollo Loco?

      A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/ca/burbank/1150-w-alameda-ave?utm_source=extnet&utm_medium=yext

      Q How big is El Pollo Loco?

      A El Pollo Loco employs approximately 20+ people.

      Q What days are El Pollo Loco open?

      A El Pollo Loco is open:
      Thursday: 9:30 AM - 10:00 PM
      Friday: 9:30 AM - 10:00 PM
      Saturday: 9:30 AM - 10:00 PM
      Sunday: 10:00 AM - 9:00 PM
      Monday: 9:30 AM - 10:00 PM
      Tuesday: 9:30 AM - 10:00 PM
      Wednesday: 9:30 AM - 10:00 PM

      Q How is El Pollo Loco rated?

      A El Pollo Loco has a 4.2 Star Rating from 510 reviewers.

      Hours

      Thursday:
      9:30 AM - 10:00 PM
      Friday:
      9:30 AM - 10:00 PM
      Saturday:
      9:30 AM - 10:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      Monday:
      9:30 AM - 10:00 PM
      Tuesday:
      9:30 AM - 10:00 PM
      Wednesday:
      9:30 AM - 10:00 PM
      Nearby El Pollo Loco Locations

      Ratings and Reviews
      El Pollo Loco

      Overall Rating

      Overall Rating
      ( 510 Reviews )
      283
      123
      48
      20
      36
      Write a Review

      Brandi Russell on Google

      image The service is awful. They avoid eye contact to push you towards the screen self-service. Then they have terrible customer service when giving you your food. Then, to top it off, both times I ordered the chicken Avocado tostada salad, the avocado looks bad, and the chicken was soooo dry. All around, I do not recommend this location.

      Business Response on Google Apr 10th, 2024
      Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

      Cheyenne Dobbs on Google

      image

      Business Response on Google Apr 5th, 2024
      We're so sorry. Please message us at https://www.elpolloloco.com/contact-us/ with more details. We want to make this right.

      Maria Velez on Google

      image Visited last Friday 3/15 ordered crispy shredded chicken tacos to go. They were awful couldnt eat them. They were greasy and cold and falling apart. Very disorganized store. Never going back to that restaurant. Bad service overall.

      Business Response on Google Mar 25th, 2024
      We're so sorry. Please message us at https://www.elpolloloco.com/contact-us/ with more details. We want to make this right.

      TRACY SIMMONS on Google

      image Great Experience and friendly atmosphere. Blanca was so helpful, thank you Blanca!

      Business Response on Google Feb 14th, 2024
      Thank you for your review, Tracy. We will share this with the store team to let them know how they are doing.

      Ruben R Calvillo on Google

      image Good people ..Good food..

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      Overall Rating

      Overall Rating
      ( 510 Reviews )
      283
      123
      48
      20
      36

      Write a Review

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