El Pollo Loco

El Pollo Loco
Yext Power Listing.

Hours

Sunday:
10:00 AM - 9:00 PM
Monday:
9:30 AM - 10:00 PM
Tuesday:
9:30 AM - 10:00 PM
Wednesday:
9:30 AM - 10:00 PM
Thursday:
9:30 AM - 10:00 PM
Friday:
9:30 AM - 10:00 PM
Saturday:
9:30 AM - 10:00 PM

Chamber Rating

Verified Member
4.2 - (510 reviews)
283
123
48
20
36
Read Our 510 Reviews

Chamber Rating

Verified Member
4.2 - (510 reviews)
283
123
48
20
36
  • Brandi Russell

    The service is awful. They avoid eye contact to push you towards the screen self-service. Then they have terrible customer service when giving you your food. Then, to top it off, both times I ordered the chicken Avocado tostada salad, the avocado looks bad, and the chicken was soooo dry. All around, I do not recommend this location.
    Apr 9th, 2024

  • Cheyenne Dobbs


    Apr 4th, 2024

  • Maria Velez

    Visited last Friday 3/15 ordered crispy shredded chicken tacos to go. They were awful couldnt eat them. They were greasy and cold and falling apart. Very disorganized store. Never going back to that restaurant. Bad service overall.
    Mar 22nd, 2024

  • TRACY SIMMONS

    Great Experience and friendly atmosphere. Blanca was so helpful, thank you Blanca!
    Mar 8th, 2024

  • Ruben R Calvillo

    Good people ..Good food..
    Mar 7th, 2024

Read Our 510 Reviews

About
El Pollo Loco

While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Burbank,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • DISCOVER
  • VISA

Questions & Answers

Q What is the phone number for El Pollo Loco?

A The phone number for El Pollo Loco is: (818) 557-0683.


Q Where is El Pollo Loco located?

A El Pollo Loco is located at 1150 W Alameda Ave, Burbank, California 91506


Q What is the internet address for El Pollo Loco?

A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/ca/burbank/1150-w-alameda-ave?utm_source=extnet&utm_medium=yext


Q How big is El Pollo Loco?

A El Pollo Loco employs approximately 20+ people.


Q What days are El Pollo Loco open?

A El Pollo Loco is open:
Sunday: 10:00 AM - 9:00 PM
Monday: 9:30 AM - 10:00 PM
Tuesday: 9:30 AM - 10:00 PM
Wednesday: 9:30 AM - 10:00 PM
Thursday: 9:30 AM - 10:00 PM
Friday: 9:30 AM - 10:00 PM
Saturday: 9:30 AM - 10:00 PM


Q How is El Pollo Loco rated?

A El Pollo Loco has a 4.2 Star Rating from 510 reviewers.

Ratings and Reviews
El Pollo Loco

Overall Rating

Overall Rating
( 510 Reviews )
283
123
48
20
36
Write a Review

Brandi Russell on Google

image The service is awful. They avoid eye contact to push you towards the screen self-service. Then they have terrible customer service when giving you your food. Then, to top it off, both times I ordered the chicken Avocado tostada salad, the avocado looks bad, and the chicken was soooo dry. All around, I do not recommend this location.

Business Response on Google Apr 10th, 2024
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

Cheyenne Dobbs on Google

image

Business Response on Google Apr 5th, 2024
We're so sorry. Please message us at https://www.elpolloloco.com/contact-us/ with more details. We want to make this right.

Maria Velez on Google

image Visited last Friday 3/15 ordered crispy shredded chicken tacos to go. They were awful couldnt eat them. They were greasy and cold and falling apart. Very disorganized store. Never going back to that restaurant. Bad service overall.

Business Response on Google Mar 25th, 2024
We're so sorry. Please message us at https://www.elpolloloco.com/contact-us/ with more details. We want to make this right.

TRACY SIMMONS on Google

image Great Experience and friendly atmosphere. Blanca was so helpful, thank you Blanca!

Business Response on Google Feb 14th, 2024
Thank you for your review, Tracy. We will share this with the store team to let them know how they are doing.

Ruben R Calvillo on Google

image Good people ..Good food..


Load More Reviews

Overall Rating

Overall Rating
( 510 Reviews )
283
123
48
20
36

Write a Review

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