Optum - Burbank

0 stars. Terrible practice. I tried 3 different primaries at this location and ALL were terrible. Look elsewhere
Mar 23rd, 2024

No one at this location has ever done anything they say they would and now I've been without my migraine medications for a full month because they cannot communicate effectively with my insurance.
Jan 29th, 2024

Mar 3rd, 2023

I'll have my first visit tomorrow,  but over the phone,  they have been extremely helpful.  I'm so excited to meet my new doctor and get a wonderful experience such as the one they have provided to me since I made my appointment.  I really appreciate all their work.
Feb 8th, 2023

Dr Mira Strotland was on my referral for a full body skin exam. I didn't even get a chance to see the Dr and I was declined service. I have been going to the DO every six months for the last 12 years. Three doctors at my prior office left and I was forced to get another referral. I wound up with this Strotland character and she cancels my very first appointment. With only reviewing the chart, and not making any phone calls to my prior doctor. Which they all know each other. I found his new number and left a message on how jacked up Optum is and he's lucky he left to a better place. Back on point,  so she calls me day of the appointment and tells me I can only have one skin exam a year. Again. She doesn't make a phone call to the prior doctor. So even though I've been going to the DO every 6 months, she decides, without even seeing me, that I only need an annual exam. I'm so glad she canceled. I don't want this incompetent Dr touching me. I've already complained to Optum and asked for another referral. What a joke!!Look at the other reviews of this place. What a cluster fuck!
Jan 9th, 2023