Kevin Jewelers

Mar 14th, 2024

Mar 8th, 2024

Mar 4th, 2024

We were treated very good. Found exactly what I was looking for
Feb 25th, 2024

Went in yesterday to Brea, Kevins Jewelers. And could not believe how rudely I was treated. I had a lower budget as college student trying to buy something nice for my older sisters bridal shower, and felt judged because of that since the associates wouldnt be getting a higher sale. The lady was able to help me find something I liked, but I had to keep asking her for more options. She would show me one option in my budget range, and I would constantly have to ask her do you happen to have anything else which she rolled her eyes too and gave an attitude as though she didnt want to help. At checkout, I mistakenly picked the wrong necklace and asked the associate helping me if she knew which heart necklace it was. She gave me no response because it was an hour to closing, and she seemed to be doing her closing work, to which me and my partner I came in with stood awkwardly in silence. I asked her again and she didnt respond, and finally on my third ask she responded with I dont know I showed you so many in a very rude tone. We did end up finding the right necklace, only at checkout to have both associates whispering in front of me instead of even acknowledging me standing right in front of them. Worst part about all this, is they seemed to be the management of this store. Safe to say, I tried to return the necklace, and rather went to a jewelry store that actually wanted to help me. And would highly recommend to anyone to stay away from this jewelry store, at least this location, if you dont know much about jewelry and want to be helped to find the right item. These two ladies that help me clearly didnt care, and for them to be managementspeaks volumes. :(
Feb 21st, 2024