Chase Suite Hotel Brea Fullerton

Nice rooms. Clean place. Friendly front desk staff.
Mar 12th, 2024

Wow who new staying here would be like at home. Carla and her team went above and beyond with my stay. I actually look forward to having my work telling me, I have to stay out of town. Thanks again, Carla! Rooms: Very fresh and updated Nearby activities: Hiking trails food and the improv Walkability: Lots of great food choices all within 2 lights away Food & drinks: Great breakfast on the weekend
Mar 11th, 2024

I stay there several times a year and they never disappoint . Good size rooms, close to several shops and restaurants
Feb 5th, 2024

I loved the rooms and the facilities. Very clean, well taken care of. The beds were comfy rooms spacious. Bonus that it had a fireplace. About 25 mins from disney. Fantastic breakfast it changes every day. Complementary happy hour with 2 free drinks and snacks. BBQ is available for a price. The area is quite it's a business area. Ok, negatives, there is no housekeeping, really, if you're staying long-term. But they will provide towels and tp if you ask. They are closed down at 7:45, so forget trying to uber food. Selections were slim. But plenty of grocery stores nearby and a mall. But a bit of a food delivery desert. Luckily, there was a full kitchen that worked perfectly. I would stay agian. Booking directly through them was the cheapest route the prices are very reasonable for the service. And a shout out to the ladies in the office always sweet and welcoming.
Apr 7th, 2024

Stayed here for 5 days (check-in Tuesday, January 23 and check-out Sunday, January 28th)... Got there around 9:30pm, after driving from the bay area. First glimpse of the place was, parking is rough. Only my a few left, well lit and pretty clean. As we get out our car and head to our room in building 3. Around that area, we can smell a weed in the air. I thought the place was a smoke free community!?! We were in 301 ground floor and the place was quiet... Till 4am (every morning) when the person upstairs was stomping like they had cement feet. This happened every night until the person left on Saturday. It's kind of nearby to restaurants and shops, which is nice. We were able to drive down the street and eat and shop. We were staying there because of a wedding, but decided to stay longer, so we can just relax. Had to go to the mall to get some clothing for the wedding and it was very convenient. Couple crazy situations happened while we were there. Wednesday night, we came out to go get something to eat and there were about 9 cop cars outside. I haven't been to any hotel and seen this before. Lastly, we got a charge of $165. My wife called and they said they seen dog hair. Ain't no way! Where cause we didn't see any and I personally always do my own walkthrough before we close that door. See... I own a carpet cleaning business, so carpet and upholstery are two things I look at when we arrive and when we leave. I always put our trash in the garbage, put all the towels on the floor in the pile and all the sheets and extra pillows on the bed. Lastly, I put tip on the counter with they key cards. When my wife called, the lady told her there was dog hair and she would have to call back and talk to a manager. Looking at the their website, the place is dog friendly.. I didn't personally see any dog hair but if they found anything, how do we know whatever they saw wasn't from anyone else prior? We definitely won't be going back. We don't like being accused. They can just say they saw anything.. didn't even send a picture of what they claim they found. But if they did, that ain't ours! Lastly, the towel policy is ridiculous. For 2 people they gave 3 bath towels and said they will do a freshen up room service after the 6th day or we can go to the office and get it ourselves. Who uses a bath towel for over a week!? We pay for the convenience of hotel service. Y'all should come to us...
Feb 6th, 2024