Star Route Farms
-
95 Olema Bolinas Rd
Bolinas, CA 94924 - 415-868-1658
Chamber Rating
-
Thomas Weber
Dec 3rd, 2023 -
L H
So rude, multiple times. My husband is an Associate Professor at USF, which owns this farm, so we were trying to support the school by buying from here. We regularly purchase their veggie boxes, and recently, when my husband picked up the box, they berated him for taking it, instead of opening it up and taking the veggies in their plastic bag. Apparently they want to save their cardboard boxes, which is fine, but they should say that on their order forms or in the confirmation emails, instead of passive aggressive employees. The worst was today, when I went to pick up a box. I went during the time window written on both the order form and the confirmation email to find an empty parking lot, they had already departed. I called the main number asking if there was a mistake on the email and order form, and was told "it was written correctly elsewhere on the website". Well that's great, but since the only customer facing part of the website I interacted with is the order form, and the confirmation email also had the same mistake, why would I suspect anything was wrong. She berated me for several minutes about how I should have known better before trailing off without offering any next steps or solutions. I had to ask if I could pick elsewhere or get a refund, and was finally refunded begrudgingly. We want to support USF, but what a shoddy, ill-run business. We will be going elsewhere for our produce.
Feb 28th, 2021 -
K Munley
wonderful people who go above and beyond in my experience! absolutely worth purchasing from regularly.
Sep 25th, 2020 -
Ariana Boroditsky
Apr 18th, 2019 -
Meg Lau
Jun 5th, 2018
Contact Info
- 415-868-1658
Products
- TRUCKS
Services
- INDUSTRIAL SERVICES
Specialities
- WATER
Questions & Answers
Q What is the phone number for Star Route Farms?
A The phone number for Star Route Farms is: 415-868-1658.
Q Where is Star Route Farms located?
A Star Route Farms is located at 95 Olema Bolinas Rd, Bolinas, CA 94924
Q What is the internet address for Star Route Farms?
A The website (URL) for Star Route Farms is: https://www.starroutefarms.org/
Q How big is Star Route Farms?
A Star Route Farms employs approximately 20+ people.
Q Is there a key contact at Star Route Farms?
A You can contact Warren Weber at 415-868-1658.
Q How is Star Route Farms rated?
A Star Route Farms has a 4.2 Star Rating from 11 reviewers.
Ratings and Reviews
Star Route Farms
Overall Rating
Overall Rating
( 11 Reviews )Thomas Weber on Google
L H on Google
So rude, multiple times. My husband is an Associate Professor at USF, which owns this farm, so we were trying to support the school by buying from here. We regularly purchase their veggie boxes, and recently, when my husband picked up the box, they berated him for taking it, instead of opening it up and taking the veggies in their plastic bag. Apparently they want to save their cardboard boxes, which is fine, but they should say that on their order forms or in the confirmation emails, instead of passive aggressive employees.
The worst was today, when I went to pick up a box. I went during the time window written on both the order form and the confirmation email to find an empty parking lot, they had already departed. I called the main number asking if there was a mistake on the email and order form, and was told "it was written correctly elsewhere on the website". Well that's great, but since the only customer facing part of the website I interacted with is the order form, and the confirmation email also had the same mistake, why would I suspect anything was wrong. She berated me for several minutes about how I should have known better before trailing off without offering any next steps or solutions. I had to ask if I could pick elsewhere or get a refund, and was finally refunded begrudgingly.
We want to support USF, but what a shoddy, ill-run business. We will be going elsewhere for our produce.
K Munley on Google
wonderful people who go above and beyond in my experience! absolutely worth purchasing from regularly.
Ariana Boroditsky on Google
Meg Lau on Google
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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