Potter's Mtn. Sports

I had an overall great experience at Potters Mtn. Sports. Trevor, the owner, is a very nice guy and is reasonable with pricing. I was also surprised to see bathing suits which were actually really cheap. The suits came in sets instead of buying a two piece separately.
Apr 10th, 2024

I had a great experience The Owner was very nice and had good prices and great service
Apr 10th, 2024

The owner was friendly and kind and helped us find what we needed this little place has everything! Definitely go show some local support and go her instead of BIG 5 ! Thank you!
Feb 14th, 2024

My kid had lot of fun thanks for the recommendations mate! Boots, gloves and jumper for the snow all from the store!
Jan 31st, 2024

We recently booked our ski equipment online with Potter Mountain Sports. Unfortunately, our in-person experience was bad enough to recommend not using their service. Here's why: 1. Store Opening Delay: We arrived about 15 minutes before opening. Unfortunately, an employee didn't show up for work, and I had to call the shop phone number to get the shop owner to come in. Despite leaving LA before dawn, this one-day ski trip was off to a late start. 2. Customer Service: The situation escalated when I asked for a discount for the inconvenience caused by the delay. The owner lost it. He muttered and shouted at me from across the store. It caught me off guard and unsettled the three kids in our group; three weeks later, it's their primary story from our ski day. 3. Degrading Decor: Adding to the off-putting atmosphere of the store, the store walls were covered with degrading posters of women. Even the teenage boys with me were offended. 4. Equipment Issues: On a positive note, the skis we rented were decent enough to warrant a second star, though the owner did fail to provide the ski poles that were part of my rental package. Conclusion: With so many locations renting equipment in Big Bear, I don't see any reason to choose this one.
Mar 4th, 2024