Vera Wang

Beautiful experience, the dresses are to die for. We went for a friend's fitting and they were super nice. They offered us coffee and we had a great time.
Mar 30th, 2024

I would give 0 stars if I could.... This place is offensive. When you are spending a lot of money on a dress you would expect them to cater to your needs- they did the exact opposite. I bought a dress and got it altered...when they sent it to me post alter it was a completely different dress. It was nothing like we had discussed in the initial fitting and they had 0 remorse or any motivation to solve the problem. No help, no nothing. They claimed there was "nothing they could do" and left it at that. It was easily one of the worst and most discouraging experiences of my life. I will never shop here again and hope these rude employees get a taste of their own medicine one day. Really really disappointing.
Mar 30th, 2023

I adore her clothing, especially gowns. Most people don't know they also carry bedding and items for your home. Her jewelry is beautiful.
Jan 22nd, 2023

The whole experience was so amazing. My stylist Chanelle is so passionate and knowledgeable. She is super professional and responsive. We had a very great time at Vera Wang. The service and the dress are in perfection.
Nov 27th, 2022

Ask for Chanelle and you'll never look back. You will be in the best of hands. From the moment I reached out to Vera Wang, Chanelle was attentive, supportive, responsive, and in the most beautiful way - honest. Deciding on a dress can feel like a lot , and it can feel overwhelming with so many other opinions coming at you from family or consultants. I never felt anything but supported from Chanelle. My ideal budget for a dress was on the lower end of what Vera Wang (and many other stores in BH offer.) At some other bridal stores, I would feel like a slightly difficult client because my budget was lower. I never felt this way with Chanelle. She even made me looking at dresses out of my budget fun and light. She guided me towards items in my price range, and again, never made me feel anything but exceptional with where I was at and what I was looking for. It feels like you are with a family member - loving and again, honest. -- which, when dealing with such a large decision is key. I cannot emphasize enough how much I appreciated it. She gave me tips on how weather and travel would affect each gown as I'm doing a destination wedding - so helpful!Chanelle would help me into a gown and then give me space to feel it out, take it in, and she would always remind me "You're not going to walk down the aisle in your 2nd or 3rd choice. You need to make sure it's the right one." When I finally found "the one" I knew it right away. She wasn't pushing me towards one gown or another, she was patient, supportive, and of course thrilled when I had. She let me guide what dresses were pulling me forward. Even as I debated the veil, she encouraged me to take time to think about it and feel free to contact them within 4 weeks to add it on if I felt strongly about it. She encouraged me not to rush to buy it that day just because of a discount sale that was running. She kept emphasizing she wanted me to feel good about it and to take my time finding what was right for me. I ended up buying it and am so glad that I did. I had so much time and freedom to hear my own voice and find what was right for me it made picking it an obvious choice.After, a lovely manager, Daniel, came out to explain the very generous pricing breakout and go through details of payment and fittings. As my sister and I waited to sign the final contract, an attendant we hadn't even been working with came over to offer us more champagne and told us to take our time and relax as long as we wanted. We ended up sipping champagne and watching the other brides for another 20 minutes. Everyone made us feel at home, welcome, and supported. Even the dear hearted guard at the front, and the receptionist. I couldn't be more thankful and more excited for this dress and my day. Chanelle even sent me a follow up email after congratulating me on my dress. She felt like an old friend, a family member, an honest confidant in your corner looking out for you. If an iconic Vera Wang is in your heart, reach out to the BH store and ask for Chanelle. She is everything you could hope for in a Bridal Stylist and someone there supporting you on the day you say "Yes" to your dress.
Nov 26th, 2022