Susan Baker, MD

She is a very good doctor but doesn't take Medicare or insurance.
Mar 31st, 2024

It's difficult to word a review that expresses the gratitude and respect I have for Dr Susan Baker and the degree to which she helped turn my life around completely. I spent countless years incredibly ill, and paid out thousands of my savings for numerous appointments with disappointing & dismissive doctors that left me feeling like a worthless hypochondriac attention seeker. I credit her with a complete life change because of her expertise and because she took the time to listen to me and knew exactly how to treat me and also how to afford the medications necessary. She is my D. House.
Mar 14th, 2024

I was a patient of Dr. Baker's and called her office when I had a cough to ask a quick question about medication. They said they'd ask Dr. Baker to call me if she had time and that there may be a charge for a tele-visit but they would confirm before any call. I even specifically said they could NOT charge the card I used at my last appt. They never confirmed I would be charged and assured me the dr would call me at a designated time. She never did, so I reached back out and ended up being connected to her for a 1 minute phone call where she suggested I take over the counter allergy meds. Days later, they charged $350 to the card from my previous appt without any communication. I only realized after seeing the charge in my bank account. I called to ask about it and spoke to multiple people, all saying I had to pay. Someone even said they checked with Dr. Baker on giving me my money back and after speaking to her, they would not be refunding me. The staff was so cold and difficult. It was such a disappointing experience. Had they confirmed I'd be charged, I never would have called in the first place.
Nov 30th, 2023

Mar 7th, 2023

If you are lucky enough to be an existing patient who Susan makes time for, I am very in awe. If you are new and looking to move, wondering if after the 1200 dollar initial fee you will also be able to see this doctor its unlikely. I left my doctor of 10 years ( he then retired ) for Susan in a time of need and a year later her staff have made my life a living hell, Ive only met her once, Ive been trying to get in as an urgent client for weeks. They have managed to mix up 100 percent of the appointments and medication fills. Despite my medication not changing in 10 years. Sending them to random pharmacies Ive never used, half missing and half wrong. They are so rude and nasty at the reception, they have made me cry numerous times. Ive never heard of a doctor turn away a patient in a crisis or emergency medical situation until Susans desk either. I had a really really awful and sad experience trying to get help and support here so although I am sure Susan is great in theory as per the reviews. It is not everyones experience and not much value if you cant get past the front desk.
Oct 18th, 2023