IRO Paris

Be aware of this brand they are a total scam place. See my experience from the store in Netherlands below. Paris also does not take returns and customer service does not respond. Phone line is disconnected. ====== If I could give 0 stars I would. Be aware they scam you at this store. I purchased a $500 denim jacket (full price). Next day came to return as I tried it on at the hotel and it did not fit. They wont refund. Manager clueless (see photo). They said its their policy not to accept returns or do refunds. This is not H&M or Zara or even high end like YSL or Chanel. All of those stores do returns / exchanges. The manger pointed me to a very tiny print on receipt in Deutch! Seriously?! There is a little sign on the register but who reads that plus its misleading. BE AWARE of these SCAM ARTISTS! Absolutely redic. Manager also said I am not the first person to be surprised - unbelievable! There are other reviews that say the same thing. Tried to contact customer support multiple times - phone disconnected no one responded to emails. Boycott this place!!!
Jun 28th, 2023

Jan 19th, 2023

I LOVE Iro's clothes but I have to say, Michael the their stylist who works there is just as great and creates so much value in the shopping exp esp when trying to learn a new brand or collection-! He will fit and style you so so well, knows what colors compliment you and is really fun to work with. Brendon their manager is also super helpful and they're very customer service oriented which is huge to me. Thanks guys for the fun & positive shopping exp-! Look fwd to coming back!!
Dec 19th, 2022

Amazing store with a great collection of 80's inspired clothes! VERY GOOD customer service. The best one I've experienced so far.
Oct 13th, 2022

Sep 26th, 2022