Live Nation Entertainment Inc

Liam Parker _{on Google}

Jun 1st, 2021

"Sell more tickets better". One of the worst customer experiences you can have! A company so large they survive by buying the market and leaving the consumers with no choice. Can't wait for something to disrupt this industry.

Raiden42 Ba _{on Google}

Apr 16th, 2019

Terrible company. Bought VIP package tickets and can no longer attend because I no longer have anyone to watch my severely Autistic son and they won’t let me sell them. Have to eat close to $600 now. This is how they make their money?

Æbîlēne HNrs _{on Google}

Jul 20th, 2020

Update:
We are trying to buy tickets for a concert in the Hollywood bowl. It was a pre-sale ticket sale and needed a code which we have. We logged in even before the time they said they will open the sale online but after a few minutes, every good seat was unavailable already. And then a few seats becomes staggeredly available with a price that is 3 to 4 times the original price. This would mean that they either are trying to hold seats to sell tickets at a higher price or they are supporting scalpers. They let scalpers resell tickets at a very high price even on the day of the pre-sale. If only I could leave a rating lower than one star in this review, I would.
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We always buy VIP tickets so that we don't have to look for parking, we have early access, there are food served and have access to fairly uncrowded bathrooms. But most of the time we we don't get to enjoy most of these VIP ticket benefits.
In one of the events, there was a time when general admission tickets holders were allowed inside the venue at the same time the VIP ticket holders were. This was in Wiltern for the OMD concert if my memory serves me well.
In another event in the Palladium also the same thing happened. VIP holders were not allowed to go in at an earlier time than the GA. Then while in the vip line the people supervising the event were promising things like 'oh, after the concert there will be cookies and coffee available' but then at the end of the show they closed down the VIP section. People who were in front of the stage who cannot leave anymore so as not to lose their spot were not able to get food or use the bathroom. They should at least keep the VIP section open an hour more after the show. Or give VIPs an ample amount of time to access the VIP section for whatever BEFORE the show starts. Specially at the Palladium the VIP area is upstairs. VIP ticket holders were kept in line outside way too long. It felt like it's only a few minutes difference when they let in the GA crowd. So in effect, vip tickets does not actually have early access which is actually the main point of why we buy it.
We pay premium for these amenities and also early entry for front stage access. Please find a way for people who pay these premiums to enjoy what they paid for.