Citi

I found the staff organization and professionalism to be lacking, leading to a disappointing experience. Improvements in these areas could significantly enhance future interactions.
Feb 28th, 2024

This bank is one of the worst banks, they stole my friend's money and I closed my account with them as a result of this to get rid of them, as it might happen to me too, I was following up by phone to help my friend as she was under a lot of stress and critical financial issue because they hold all her money, they neither give her any answers, nor any letters and explanation As a result, my friend was sent to the emergency room several times, she was so stressed out and had no idea what was going on, I was witnessing, how irresponsible they are, people please be aware they find some excuses and steal all your money, please avoid this bank, this branch is nightmare, they give you hard time, the staffs are changing like water, they are rude, now I know when there is chaoiatc in the higher mangers of Citi bank, the staff is very normal to be like this .please be aware of this, then you will ending up filling the lawsuits otherwise, they are so careless and play with you like peace of cake and do not care if they send you to critical financial issue and send you to hospitalization! ! Such a shame indeed! Please avoid all Citi banks, they steal your money! Seriously do this favor to yourself!
Dec 4th, 2023

Worse Citi bank ever ,The banker in this branch misleded me and told me they would send me a check, then the bank Stole all my money and nobody knew anything. What I experienced stealing your money and then playing with you like a ball they shot me to the number, and the number shot me to the branch This happened several times with no result, they officially stole my money with a nice smile and provided me with zero information! Very Horrible experience,! Extremely poor customer service either by phone. This experience is beyond horrible! Please avoid the city bank at all and this branch is like a nightmare, they will steal your money officially! I should hire an attorney to figure out what is going on! They are theft,
Nov 12th, 2023

Appointment was not honoured, the advisor lady MJ, simply didn't show up and didn't even bother to notify customers not to make a trip to the bank.
May 19th, 2023

I wouldnt recommend wasting your time going to this branch I live a few blocks away. Any business I have with citi bank that I have to go in person lll drive to any other near branch to get help much faster and what you need always gets done way faster definitely with the 10 min drive to go to any other branch
Feb 12th, 2023