Independent Life Medical Supplies

Rented a wheelchair here for my cousin.  Everything worked fine.  Later, I rented one for a friend who wasn't doing well.  That worked fine, too.  They did what they promised and charged a reasonable price.  And they know their equipment!
Jul 17th, 2022

Do not, I repeat do NOT!!!, buy anything from this deceptive company. They act so nice to your face, the obviously fake kind, but I fell to the tactics because my grandmother was in dire need of a walker with wheels. We didnt buy the top top of the linethe Mercedes because my grandmother didnt like the comfort of the seat. So, we went with the step down model. All of the services and repair options they offer seemed so enticing. How could it go wrong? After spending $300 on a walker I asked if I have any problems could I bring it back and they said of course. While walking with my grandmother to a doctors appointment last week the front tires of her walker hit the crack in cement (you know, the one that is always between sections of cement on walkways?) and she instantly rolled over her walker as it tipped forwards. She hit her head, scraped and bruised her legs and arms up. So we go into this medical supply store, only a month or two after our purchase, to see if they could help. We even wanted to upgrade to the most expensive model, regardless of price or comfort because it didnt tip. I even demonstrated it to the sales person. She said their was nothing wrong with the product so they couldnt do anything about it.
Feb 3rd, 2022

Elderly Safety Matters. They sell walkers that flip over with elderly and refused to help out. Elderly people that pay out of pocket - beware. Their policy doesnt help anyone get Independent Life but their owner.
Nov 5th, 2021

NEVER NEVER NEVER SHOP HERE!!!
Oct 10th, 2021

This place should be ashamed for taking advantage of elderly people who usually have to pay out of pocket for devices. this place sold an alertly crippled woman a walker that flips over with her and they refuse to make any effort to replace the device only after a few week purchase. They had rather an elderly woman keep falling and get hurt than help swap the walker for a safer one. don't trust your loved ones to their service. Oh. They don't offer service.
Sep 23rd, 2021