East Bay Spice Company

I was disappointed as I'd been wanting to come here for awhile. My partner and I were greeted by the host who got us seated upstairs. We liked the menu and were excited to try some stuff. Unfortunately, we were ignored. We asked the barback twice, and he alerted the server who continued to ignore us. The real clencher is when the server seated someone and immediately took her order. We asked again to be served and were ignored. We walked out unhappy. We have both worked our share of food service, so we know how to serve in a busy restaurant. This was real amateur hour. I'm unsure if I'll give this place another try.
Mar 25th, 2024

Came here tonight around 7:30 with my gf on my birthday to have a cocktail and some snacks. we were seated upstairs on the balcony, and were completely ignored by the server. After he served the girl right next to us (who had come in after us. she was served within 2 mins) and ignored us, I politely asked the bus person if they could take our order please. he said yes. sure. Then again we were ignored for a while until I asked again to be served and he said yes, no problem. Mind you we were sitting about 5 feet from the server the whole time! the upstairs is not big. He again ignored us. Then they decided to stop and chat for a while with other staff while I was literally staring at him hoping to get him to take our order. The bus person even pointed to us when he talked to him but still nothing. Eventually we had to just get up and leave. We even had to tap them on the shoulder to walk past them as we were walking out. No response at all. No apology. Nothing. It was really weird As if we were invisible. Disappointed. This place was recommended.
Mar 25th, 2024

Favourite place in Berkeley for their cocktails, their food and the atmosphere. everything is a 10/10
Mar 16th, 2024

Mar 11th, 2024

My recent dining experience at was overall satisfactory, with the food meeting expectations. However, there was a minor incident involving the misplacement of my Invisalign aligners. Unfortunately, they were mistaken for trash and inadvertently disposed of by a waiter. Despite my efforts to retrieve them, I had to rely on my friends to help locate them on the ground. The fact that I had to scramble on the floor to retrieve my belongings, with no help from the staff, speaks volumes about their negligence and disregard for customer care. It's baffling that such basic attention to detail is absent in a supposedly reputable establishment. In light of this disappointing incident, I hesitate to recommend this restaurant. Unless they significantly improve their service standards and instill a sense of responsibility among their staff, I suggest dining elsewhere to avoid similar frustrations. Dietary restrictions: for those with braces or invisalign.
Mar 19th, 2024