AutoZone Auto Parts

I was just there this morning, and I was very disappointed in the customer service. There was only one person attending all customers. On top of it all, he seemed very bothered to help me with a tool I needed. I will no longer by parts from autozone.
Apr 8th, 2024

Terrible service
Mar 5th, 2024

Good place
Jan 27th, 2024

I went to change a part that went wrong and the person who helped me was angry, he just shook his head and complained, very bad service, I took the part from him and I left the store, I told them to go away angry, it's better that they don't work
Jan 1st, 2024

Eric is the one who assisted me. Not very well I have to say. Im going in to buy oil for my oil change and gave him the year , make, and model of my car . He said yes this is what you will need . He went and found the items needed for my oil change and rang me up , i question the total amount because it was far to less then what Ive paid in the past . I asked are you sure he said yes and briefly turned his screen toward me and said thats all you need and charged me . I take the oil and filter to my mechanic and he immediately asked where is the rest of the oil ? I replied the clerk at Auto zone said this is what I needed . I was thinking my mechanic jacked me for some of my items I purchased because Eric assured me thats all I needed. It wasnt. Of course I had to make a second trip back to Auto zone because the oil put in was not measuring and immediately my dash light came on next refueling check oil my issue with Erick from the Baldwin Park Auto gave me sloppy / lazy Custer service and just because they work there dont mean the know everything and should do your homework before trusting Auto Zone with there employees and system . By the way when I went back I seen Eric and brought it to his attention he replied back The system here has a glitch nor did he inform me of the oil and filter sale they had going on a kind customer told me about it Eric meanwhile walked out saying Im going to lunch . Auto zone train your associates how to utilize and understand the POS and product knowledge for each vehicle. Eric because of you I could have blown my motor with the 5qt of oil you said I needed when it was actually 8 .5
Dec 30th, 2023