C&A Tax Services "A Tax Firm By Victor Cruz"

Very good service and excellent tax preparation
Mar 7th, 2024

I am shocked at how bad the tax services of Victor Cruz are. My husband and I filed joint with both CA and NY income tax, Victor took very little time to complete, and told us for both we'd get X amount of refund and don't owe. Months later, no refund, and a bill from the IRS saying we owe a substantial amount. We reached out to Victor multiple times for clarification, each time was told by reception that he is not in office and to text. We texted, and never received a response. This has been going on for months.
Feb 9th, 2024

Excellent Service, truly the best place to do your taxes in Bakersfield. Everyone was very friendly and the office was super nice and clean.
Jan 17th, 2024

Very friendly service
Oct 18th, 2023

Zero Stars!!!! We started with Victor in 2016 and for the past 2 years it's been the same. You make an appointment and they won't call you at the appt time and if they do they call super late!!! Today I had an appointment and they never called!! 30 min later I decided to call them and said " hey no one called me " and Victor answered me by saying"what is your question" what do you need" I said "I had an appointment " he replied by saying he was super busy and will call me back when they have time!!!! I expressed how unprofessional he has been to me and how this also happened last year but I looked passed it and tried to give him a chance Again!!! He was so rude on the phone and said "do you want to file your taxes or not? I replied by saying that I was no longer in need of his services!!! The receptionist was also rude by saying well we have been super busy we have to call you back!! I made 2 appointments this year just to accommodate their schedule. Victor has become very rude and unprofessional!!! We also found out he has not been doing our taxes the right way!!! Please take your money elsewhere and prevent a headache!!!!
Mar 18th, 2024