Robson Jewelers

Second time going to Robson Jewelers. Always great experience visiting this store. Very friendly and helpful to work with!
Feb 21st, 2023

I arrived very late in the day. Couldn't fix my watch band that day, but told me what day n times were available. Polite, knowledgeable, service oriented.
Jan 28th, 2023

Fixed my wifes ring broken prong and coated with iridium white gold in a couple hours, couldnt be happier!!
Dec 11th, 2022

Would give zero stars if I could. My husband bought my engagement ring here and unfortunately, my poor guy knows nothing about fine jewelry. The main stone is a sapphire and Ive had a close family friend (who is a jeweler for 20 plus years) take a look; we both agreed that the natural stone looked iffy. Sapphire is a 9 on the hardness scale, second to diamonds and it has chips and scratches on it already. We were told we should have received a certificate of authenticity if indeed it was a natural stone. I went back to this jeweler to inquire about a certificate and was rudely told that there are not certificates given. If certificates of authenticity arent given, how can costumers know what they are buying are real/natural stones? When I had brought in my ring to get sized, I asked the man if I could have 4 diamond chips on the band removed because they made the ring look not as elegant. I was told it wasnt possible, however, the family friend jeweler told me it was an easy job. You can also see where the ring was sized, the metal is a different color. To add insult to injury, the store and the man helping us smelled heavily of cigarettes; which was off putting when having to interact with him in close quarters. Maybe the one star could stay for the adorable Pomeranian in the shop, the only pleasant experience at this store.
Nov 10th, 2022

Years ago, they "lost" an antique brooch I had brought in for repair.
Nov 7th, 2021