Pro Desk at The Home Depot

Jonathan Layman _{on Google}

Dec 3rd, 2021

The folks that work at home depot do a lot of online training classes about anything and everything in the store. They study their uses and application to even how it's made. They're very descriptive in what they teach. They do not give any hands on training except on how to use the telephone, how to ring sales, sell, stock shelves, etc. This leaves the employees, in the front and at a pro desk ignorant in helping real contractors or anyone else in the store. Some of the employees are okay and some are really great because they have worked the trades. These are the people who should be at a pro desk and not the girl with styled hair and 6 inch nails in leggings not dungarees or the young privileged boy fresh out of high school who can't even properly lift or load automobiles without breaking a window or mirror off. It's a good store with nice people but the manager needs to put the right people in the right places and it would make it easier and better for pros and just regular customers. I'm sure it would also increase sales and and create a well-oiled machine. But I've seen the arrogant manager(s) at this location and I'm sure the store will close in a few years with that said.

Evan C. _{on Google}

Apr 21st, 2020

I moved to Vegas and for some reason the paint on my order went to this store. I can't cancel it by going to the customer service desk at the home depot in person, I can't cancel it online, and now I can't reach a customer service rep on the phone so I can get my money back.
This is such a terrible experience that I'm switching my business to Lowe's.

Shane Martinez _{on Google}

Dec 4th, 2018

Good service

Felicity Caudill _{on Google}

Nov 3rd, 2018

My friend couldn't find her receipt. I told her to look down and then she broke her neck.