Aegis Treatment Centers | Bakersfield 21st Street

Dec 21st, 2023

I have seen SO many ways and means to get clean, and most agencies in this town are corrupt to the core, HOWEVER.... This place has been spectacular. Staff are so helpful and nice. Front desk staff: cheerful and helpful Even at 5AM. with a line of ex-users being grumpy at them. //Hey users, if you can wait at a connects place for 2 hours just to get a dime, you can control it here// Nurses: swift and efficient, Also in a good mood at 5AM. Anyone who says different is just wrong...ladie you simply crush it even a long line moves fast with you all there. Counsellors: I can't say enough here, so simply put, Ariana - I wouldn't have come this far without you, serious, whomever gets you after your move is lucky beyond words. And now Tenaya let's keep it going, so far so great. THANK YOU one and all. I NEEDED serious help, and got an entire team of serious help. I now have the rest of my life, and not a gravestone.
Jun 18th, 2023

no good
Mar 28th, 2023

Dec 9th, 2022

Most of the staff here are super friendly and nice and make you feel welcomed but there is one staff member who is super rude and does not know how to talk to people, shes a blonde girl named amalia and she just started working there. Ive been having problems switching my medi-cal to kern county and the other staff members are super patient and understanding, but when she checked me in one day she was super rude about it and told me, weve been telling you this every single day which is false because they bring it up once a week if that and she has never checked me in before this so she had no reason to tell me that and the very next day someone else was checking me in and she interrupted my check in to say something about my insurance and was rude about it when she has no business talking about my information because she was not the one checking me in, and she had the nerve to say I was being disrespectful towards her after I asked her why shes being such a b**** about it because I was being treated like s***. But overall the other staff are very nice and Ive had 0 problems with any of them except for this new girl, and for anyone whos going here or wants to go here dont let anyone treat you less than because you are in treatment
Jun 16th, 2023