Your Picture Frames

I placed an order on 9/21/19 and received an email confirmation. Then, nothing. No frames arrived. I have emailed three times without any response from them. I have called 5-6 times. No one answers the phone; it goes to voicemail and no one ever calls back. My credit card has not been charged so that's one plus in this disappointing experience. I will be looking elsewhere for the frames I want and canceling my order with this company as soon as I find them.
Aug 27th, 2020

Unfortunately it’s been over two months and I still haven’t received my order or any order update. No one answers the phone (I’ve probably called dozens of times and left many messages) or responds to voice messages, emails/inquiries!
Oct 8th, 2019

Products on back order are not listed as such on the website. I spoke to an employee on the subject and was told, "we are too small a company to update our stock online." Order from this small company only if you want to wait MONTHS for your frame. I received ONE of the four frames I ordered after three months. It was a nice frame, shipping price was high.
Nov 26th, 2012