Glenn's Repair & Rental

5 star service, friendly staff. They helped me get a gas tank for my Honda gx31 trimmer in a timely fashion I am very satisfied with glenns repair.
Jun 4th, 2023

Called and greeted the lady that answered, asked what wood chippers they had available for rent. She responded, "The big one". I asked what the big one was and explained I normally had a friend run it for me. After going to check with someone she stated 7" tow behind. I asked if she or someone there might have a few minutes to help me determine if this would meet my needs. I stated that I could take pictures, video call, or just talk through it. Her response was "We have stuff online for you to read, so yeah...". The tone and attitude was condescending, rude, and very clear. Being smacked in the face with this attitude, I responded "You are clearly too busy to take time to talk with customers, so I won't hold you up anymore". I received the response "Yeah, bye" with a quick hangup. I understand there is a need for yard care products right now, but that doesn't justify talking to customers like they are beneath you. Businesses that continue to do this quickly find themselves without customers and no longer in business.
May 7th, 2023

Called and greeted the lady that answered, asked what wood chippers they had available for rent. She responded, "The big one". I asked what the big one was and explained I normally had a friend run it for me. After going to check with someone she stated 7" tow behind. I asked if she or someone there might have a few minutes to help me determine if this would meet my needs. I stated that I could take pictures, video call, or just talk through it. Her response was "We have stuff online for you to read, so yeah...". The tone and attitude was condescending, rude, and very clear. Being smacked in the face with this attitude, I responded "You are clearly too busy to take time to talk with customers, so I won't hold you up anymore". I received the response "Yeah, bye" with a quick hangup. I understand there is a need for yard care products right now, but that doesn't justify talking to customers like they are beneath you. Businesses that continue to do this quickly find themselves without customers and no longer in business.
May 5th, 2023

Dec 10th, 2022

Rude people bad service!!!
Nov 26th, 2022