Chase Bank

I came in needing assistance with re-opening my chase account. I had visited a previous branch at Redondo Beach in Gardena and they were very set on assisting customers that only had appointments. I drove 8 mins more and found the branch on Artesia. I was assisted by Yarelly D. She was very kind and took out the time to assist me despite have her daily duties and me not having an appointment. This was a very friendly branch and I will visit again.
Feb 1st, 2024

I went in to discuss fees being charged on my account. They did not help and were rude. I had to call the executive complaint office for support. This place does not value its customers.
Aug 16th, 2023

May 23rd, 2023

I went to the bank regarding a transaction that was taking out my daughter account mistakenly.  Spoke with Silvia A. she made the situation more stressful very aggressive when talking when all I'm doing is explaining that the card that was used to my daughter linked account was attached to an account that was closed she proceeded to get more aggressive she has one job to do and that's satisfy the customer and I'm guess that was hard to do. I'm open to train if they let me but one star for Silvia A.
Sep 26th, 2022

Very friendly and courteous service.
Sep 7th, 2022