Marketplace Cafe

There's no Marketplace Cafe anywhere in this part of the mall, it's all Nordstrom on both floors
Mar 7th, 2024

May 30th, 2023

There was a time when coming to this cafe was pleasant and even felt somewhat special and in par with shopping experiences at Nordstrom, but things have definitely changed, especially in the service area. Our past few visits were very disappointing and will unfortunately prevent us from wanting to come here again.Food quality is ok, but no longer different and doesn't taste as good and fresh as it used to be. Food will all come out at the same time, even when we ask that we get the soup/salad first. We were told by our server that they don't phase out the food! So we'd have to rush through soups/salads so that our entrees don't get cold.At the last visit, we asked for bread and were told that it would take 10 minutes. 30 minutes later and still no bread. Our server came out with the bread just as we were getting up to leave, so she turned around and took it back. She probably would've brought it out sooner had she not been distracted. At some point, the servers gathered in one area and were loud (seemed like they were celebrating something). They all then went to the outside area for several minutes, so everyone inside was left with no servers around, except for Anthony. He was the only one left cleaning tables and attending to customers. He was not our server, but he took over when our server disappeared and made things better.I love Nordstrom and hope they fix the issues with this cafe so that it can go back to being special, just like everything else is at that awesome store.
Sep 26th, 2022

Jul 26th, 2022

Apr 19th, 2022