Disneyland Hotel

Zulqernain Malik _{on Google}

Jul 3rd, 2023

After having stayed at Disneyworld - wilderness Lodge at club level, our expectations were way to high for this property.
First off, they claim to have a club level that is called the E-club. There is only catch, it's in the adventure building and not the other two towers! Be mindful of that. After an hour of gentle persuasion they moved our room! Needed easier access due to surgery.
Cast members were hit and miss. We had some really awesome people and some disgruntled humans!
The niceties of club level from Disneyworld are missing for the club level at the Disneyland hotel. Would not suggest the premium for club level at this property.
We will be back but maybe the other property.

Christine Catanzariti _{on Google}

Jul 3rd, 2023

I was not overly impressed given the cost. I stayed 6/27/23-6/30/23. The rooms: The 1 bedroom suite for 6 people was tight for the bathroom. We had one of the largest suites with a balcony on the top floor. The actual living space was on point. However only some 1 bedroom suites had an additional toilet. The suite we stayed in had an additional sink only. The bathroom with the toilet and shower was cramped. It was hard to get ready in the morning. It was very dusty in some places. The food: The food at the hotel was excellent. The pool: The pool is just okay. They should expand the lounge area and there should be MORE umbrellas. If people dont want them they can roll them down. There are very few shady spots to be had and for the cost the pool area should have more amenities. We stayed during at least one business conference, which was annoying. They were at capacity. One of the work conference people reserved the entire back row in the shade the whole day with seats never being filled. The staff was amazing and gave her all kinds of warnings but the turn over of the staff at the pool led to a new person approaching her each time and her playing it off saying she was never told a time. Finally she agreed to give up one chair to my 72 year old mother after an hour plus of several of the seats being unused. There should be a different system. The staff: Every single person but one was kind and helpful except one security guard when I was holding my room key incorrectly and couldnt get in the back gate. She wanted my 72 year old mother to walk around to the front of the hotel to prove we stayed there desposte my phone providing verification. When I told her she would have to call a manager back here before I would force her to walk she let us in. I am glad they took security seriously, but 99% of the time at night the gate was open. I would not stay there again. I would prefer the Grand Californian if I wanted luxury or Best Western if I wanted something more budget friendly. It did not meet my expectations for the cost.

Aaron Totton _{on Google}

Jul 2nd, 2023

Early entry to the theme parks is great. But far from anything, not Disney.
Nearby activities: Disney theme parks
Walkability: 5 minute walk from the park.

Tigy _{on Google}

Jul 1st, 2023

Good experience hotel is comfortable and bathrooms and very well done, room service does take long though

Greg Verstraeten _{on Google}

Jul 1st, 2023

Very nice people and I love the swimming pool!
Rooms: Clean rooms.