Craft by Smoke and Fire

The food was good. However, I dont know if Ill be returning or recommending this place. At the end of our meal I went to use the restroom and witnessed an employee leaving the toilet stall (flushed the toilet) and walked right out without washing her hands. I went outside hoping that she wasnt an employee but nope, she was one of the bartenders
Apr 9th, 2024

Hands down the best brisket I've eaten in orange county!!! I've been having nightmare of how good the damn food is there!! Keep up the good job and keep on serving good bbq. Will be back for sure!
Apr 6th, 2024

Not the best first experience. Food came before the drinks. Asked the guy who finally brought the drinks if they were overly busy and he said nope just another Saturday night. They also didnt bring two of the sides and one of the drinks we ordered and server never came and checked. Food was great though but overall they missed the mark.
Apr 6th, 2024

***If you have had real barbeque from the south, you will not like it here*** We had the birria quesadilla, a smash burger, and the brisket. Food was very lukewarm and was most likely on burners that you see at a potluck. It was not pricey which is why I am leaving 3 stars. I will come back to try out some more; it was a slow day, so staff was probably on chill mode. Also, all the food was seasoned well.
Apr 5th, 2024

Visiting from Vancouver with some friends, we made a Reso for 5 people on open table for last Saturday, March 30 for 5:45pm. Ive attached a screenshot of the Reso confirmation from open table because there was an issue. When we arrived, the hostess was super rude to my group and said that there was never a reservation made for 5 people, only 3 people and that theyd have to see if theres space and maybe they can get 2 more chairs to add to the table. The hostess and another staff member said Its gonna take time can we call you when its ready so we waited at the front among the many people waiting when all along we had the correct reservation for the correct number of people. They talked to each other and stared at us (not sure why as we were not in the wrong) and they eventually added 1 more chair to a 4 top table so 1 chair was facing the walkway where people walk, which was not a problem in terms of getting in the way even though it was busy. Not sure what the big deal was when we had the correct reservation the whole time - staff at the front were unnecessarily rude. Food was decent (brisket tacos and brisket grilled cheese were best) but unfortunately our waitress was also rude when we seemed to inconvenience her to split our bill into two (3 people and 2 people parties). Food was good but the staff could definitely use some work- not hospitable whatsoever. If you dont like people, then dont work in customer service. Also theres a 3% fee on your total bill which goes to the restaurant I believe (not the servers) which is pretty scammy in our opinions. Weve eaten at a lot of restaurants in Anaheim (twice a year visitors) and never seen that before.
Apr 3rd, 2024