Wescom Credit Union

Jun 27th, 2023

This branch has such a friendly staff. The staff greets every member and by your name if your a regular. Im not a regular but just listening and watching it happen makes you feel valued. Elizabeth M has helped me multiple times and is amazing! She is friendly, helpful, knowledgeable, and went above and beyond to help me with my loan paperwork. Thank you Elizabeth!!
Feb 4th, 2023

Joined recently as I wanted to utilize their competitive rates for a car loan. I applied a week in advance of my purchase and did not hear a peep or acknowledgment from them regarding my application.The dealership where I was buying my car agreed to hold it until I got an answer from Wescom. When the dealer finally said they could not hold any longer as they had another party interested in the vehicle, I called Wescom to see if I could get an update.Wescom had not even begun to process my loan app to my surprise and when they did, they wanted me to jump through more hoops that would further delay my purchase...So I went with Chase who processed my app in minutes and gave me a slightly higher rate than wescom, but did not require any b.s. travel to their offices to show pay stubs, etc (i get direct deposit and have 800+ credit).With that benefit gone, I will move my money back to SoFi who pays a high interest rate on savings and checking accounts. (Wescom pays no interest as far as I can tell)
Jan 5th, 2023

Desiree in customer service tonight was awesome! So knowledgeable and kind. The best we've spoken with so far.
Dec 28th, 2022

Buying a car is stressful enough, and just when I thought I wouldn't qualify for the car I really want, my agent, Ms. Kayla Rubio and Wescom came through for me and made my purchase happen!  Kayla helped me get an even better rate than what other banks were offering me with a fair credit score. I recommend this bank and their customer service is appreciated. Ask for Kayla.
Apr 11th, 2022