Genesis Computer Systems, Inc.
-
4055 E La Palma Ave c
Anaheim, CA 92807 - 714-632-3648
Hours
Chamber Rating
-
Hasnain Khaku
I needed help with setting up my home based business with several computers, printers, anti-virus etc. Due to the Pandemic shutdown, they actually connected remotely and we worked it out. Great service, great prices. I will definitly use them again.
Jan 9th, 2021 -
andrew manzanares
Feb 11th, 2020 -
Eddie Velazquez
Excellent hardware and software source. Their combined expertise will furnish you and your business with a cost effective and reliable solution that will help you sleep at night.
Jun 26th, 2019 -
Rita S.
Same as the other reviewer, found them online under 714printer.com. But unfortunately, my story do not have a happy ending.I dropped off my printer for them to diagnose just shy of 2 weeks ago, and have been unable to reach them since. The phone numbers on their site goes to an error message, maybe an issue with them forwarding the message. The local number listed on Yelp rings indefinitely. I would like my printer back....
Oct 14th, 2014 -
Christa N.
We found an add online of printer-fixing companies nearby. "Free diagnostic check......." yadi yadi ya....I stopped by this place to have them give me an estimate...filled out a form, and then they told me they'd give me a call the following day to give me a diagnosis. I kind of felt hesitant leaving my HP laser printer behind...1 day passed...(i was busy and wasn't able to give them a call)....the weekend passed.....nothing. Finally, decided to give them a call, and it turns out that they fixed the printer without even consulting us! I was freaking out that they'd be charging us an arm and a leg, but thanks to the ad we found online, they fixed it for $60.In all honesty, I'm grateful that they fixed my printer, but they seriously need better business practices. 1) For a "diagnostic check," you're supposed to DIAGNOSE the issue and consult the client before fixing the problem (I seriously would've been pissed if the bill was more than i expected and they didn't consult me first!) 2) They're slightly awkward in dealing with customers 3) They NEED to communicate with their customers and follow up with them when they SAY they will. All in all, I'm glad my issue is fixed, but I'd most certainly not go back.
Nov 30th, 2012
Contact Info
- 714-632-3648
Questions & Answers
Q What is the phone number for Genesis Computer Systems, Inc.?
A The phone number for Genesis Computer Systems, Inc. is: 714-632-3648.
Q Where is Genesis Computer Systems, Inc. located?
A Genesis Computer Systems, Inc. is located at 4055 E La Palma Ave c, Anaheim, CA 92807
Q What is the internet address for Genesis Computer Systems, Inc.?
A The website (URL) for Genesis Computer Systems, Inc. is: http://www.usgenesis.com/
Q What days are Genesis Computer Systems, Inc. open?
A Genesis Computer Systems, Inc. is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Genesis Computer Systems, Inc. rated?
A Genesis Computer Systems, Inc. has a 3.8 Star Rating from 6 reviewers.
Hours
Related Categories
Ratings and Reviews
Genesis Computer Systems, Inc.
Overall Rating
Overall Rating
( 6 Reviews )Hasnain Khaku on Google
I needed help with setting up my home based business with several computers, printers, anti-virus etc. Due to the Pandemic shutdown, they actually connected remotely and we worked it out. Great service, great prices. I will definitly use them again.
andrew manzanares on Google
Eddie Velazquez on Google
Excellent hardware and software source. Their combined expertise will furnish you and your business with a cost effective and reliable solution that will help you sleep at night.
Rita S. on Yelp
Same as the other reviewer, found them online under 714printer.com. But unfortunately, my story do not have a happy ending.I dropped off my printer for them to diagnose just shy of 2 weeks ago, and have been unable to reach them since. The phone numbers on their site goes to an error message, maybe an issue with them forwarding the message. The local number listed on Yelp rings indefinitely. I would like my printer back....
Christa N. on Yelp
We found an add online of printer-fixing companies nearby. "Free diagnostic check......." yadi yadi ya....I stopped by this place to have them give me an estimate...filled out a form, and then they told me they'd give me a call the following day to give me a diagnosis. I kind of felt hesitant leaving my HP laser printer behind...1 day passed...(i was busy and wasn't able to give them a call)....the weekend passed.....nothing. Finally, decided to give them a call, and it turns out that they fixed the printer without even consulting us! I was freaking out that they'd be charging us an arm and a leg, but thanks to the ad we found online, they fixed it for $60.In all honesty, I'm grateful that they fixed my printer, but they seriously need better business practices. 1) For a "diagnostic check," you're supposed to DIAGNOSE the issue and consult the client before fixing the problem (I seriously would've been pissed if the bill was more than i expected and they didn't consult me first!) 2) They're slightly awkward in dealing with customers 3) They NEED to communicate with their customers and follow up with them when they SAY they will. All in all, I'm glad my issue is fixed, but I'd most certainly not go back.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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